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YesInsights vs ProProfs Survey Maker Comparison

Last updated:

YesInsights

4.8(12 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…

View PricingRead Reviews

ProProfs Survey Maker

4.4(44 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…

View PricingRead Reviews

YesInsights leads on user satisfaction with a 4.8-star rating across 12 reviews.

Spotsaas Analysis

YesInsightsProProfs Survey Maker

The core difference between YesInsights and ProProfs Survey Maker lies in YesInsights' focus on quick, customizable NPS surveys, while ProProfs offers extensive branding and multi-lingual support. YesInsights is ideal for businesses prioritizing speed and ease of use, whereas ProProfs is best suited for those needing personalized, multi-lingual survey options.

- Quick and easy survey creation - Customizable NPS surveys - Integrated with customer databases - User-friendly interface - Best for small to medium businesses - Priced at $20

- Extensive branding options - Multi-lingual support - Optimized for various devices - Ideal for personalized surveys - Best for small to medium businesses - Priced at $7

YesInsights vs ProProfs Survey Maker — at a glance

FeatureYesInsightsProProfs Survey Maker
Rating4.8 / 54.4 / 5
Reviews1244
Starting price$20 /Month$7 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between YesInsights and ProProfs Survey Maker

  • Pricing: YesInsights starts at $20 /Month, while ProProfs Survey Maker starts at $7 /Month.
  • User satisfaction: YesInsights scores higher with a 4.8-star average.
  • Deployment: YesInsights supports SaaS/Web/Cloud; ProProfs Survey Maker supports SaaS/Web/Cloud.

YesInsights vs ProProfs Survey Maker — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

YesInsights - NPS Software

YesInsights

(12)
Talk to an expert
Talk to an expert
ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

(44)
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses.

Description

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker

Entry Level Pricing

  • Starts from $20
  • Starts from $7

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.79

(12)

4.42

(44)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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Step 1 of 4

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How do YesInsights and ProProfs Survey Maker Compare on Features?

Total Features

16 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare YesInsights and ProProfs Survey Maker on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20
      • $7

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      YesInsights pricing
      ProProfs Survey Maker pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      YesInsights User Reviews & Rating Comparison

      User Ratings

      4.79

      (based on 12 reviews)

      4.42

      (based on 44 reviews)

      Rating Distribution

      10

      2

      0

      0

      0

      26

      15

      3

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

      What buyers like

      • Ease of use
      • Customization options
      • Quick setup

      Common complaints

      • Limited integrations
      • Complexity for new users

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Pros and Cons

      • Easy-to-use interface enabling quick survey creation

      • Customizable surveys allowing precise feedback collection

      • Fast setup saving time for users

      • Limited integration options restricting advanced functionality

      • Complexity of rich features can overwhelm new users without support

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used YesInsights or ProProfs Survey Maker? Tell buyers what actually differs.

      Review YesInsightsReview ProProfs Survey Maker

      Media and Screenshots

      Screenshots

      Share Survey screenshot

      3 Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to YesInsights and ProProfs Survey Maker in 2026

      Alternatives

      Zonka Feedback - NPS Software
      Zonka Feedback

      4.95

      FeedbackLink - NPS Software
      FeedbackLink
      Promoter Ninja - NPS Software
      Promoter Ninja

      5

      eSurveysPro - Survey/ User Feedback Software
      eSurveysPro

      4.3

      QuestionPro - Survey/ User Feedback Software
      QuestionPro

      4.3

      SurveyNuts - Survey/ User Feedback Software
      SurveyNuts

      4.1

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, YesInsights or ProProfs Survey Maker?
      YesInsights edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do YesInsights and ProProfs Survey Maker offer a free trial?
      Yes, both YesInsights and ProProfs Survey Maker offer a free trial.
      What is the starting price of YesInsights vs ProProfs Survey Maker?
      YesInsights starts at $20 /Month. ProProfs Survey Maker starts at $7 /Month.
      What are the top alternatives to YesInsights?
      Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include eSurveysPro, QuestionPro, SurveyNuts, PopSurvey, Zonka Feedback.