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YesInsights vs ProProfs Survey Maker vs Zonka Feedback Comparison

Last updated:

YesInsights

4.9(26 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

YesInsights leads on user satisfaction with a 4.9-star rating across 26 reviews.

SpotSaaS Analysis

YesInsightsProProfs Survey MakerZonka Feedback

The core difference between YesInsights and ProProfs Survey Maker lies in YesInsights' focus on quick, customizable NPS surveys, while ProProfs offers extensive branding and multi-lingual support. YesInsights is ideal for businesses prioritizing speed and ease of use, whereas ProProfs is best suited for those needing personalized, multi-lingual survey options.

- Quick and easy survey creation - Customizable NPS surveys - Integrated with customer databases - User-friendly interface - Best for small to medium businesses - Priced at $20

- Extensive branding options - Multi-lingual support - Optimized for various devices - Ideal for personalized surveys - Best for small to medium businesses - Priced at $7

YesInsights vs ProProfs Survey Maker vs Zonka Feedback — at a glance

FeatureYesInsightsProProfs Survey MakerZonka Feedback
Rating4.9 / 54.4 / 54.7 / 5
Reviews2654130
Starting price$20 /Month$7 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between YesInsights and ProProfs Survey Maker

  • Pricing: YesInsights starts at $20 /Month, while ProProfs Survey Maker starts at $7 /Month.
  • User satisfaction: YesInsights scores higher with a 4.9-star average.
  • Deployment: YesInsights supports SaaS/Web/Cloud; ProProfs Survey Maker supports SaaS/Web/Cloud.

Compare YesInsights vs ProProfs Survey Maker vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

YesInsights - NPS Software
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ProProfs Survey Maker - NPS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses.

Description

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $20
  • Starts from $7
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.8/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(26)

4.4

(54)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do YesInsights, ProProfs Survey Maker and Zonka Feedback Compare on Features?

Total Features

16 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

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Get Quote

Compare YesInsights, ProProfs Survey Maker and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $20
        • $7
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        YesInsights pricing
        ProProfs Survey Maker pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        YesInsights vs ProProfs Survey Maker User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        10

        2

        0

        0

        0

        26

        15

        3

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

        What buyers like

        • Ease of use
        • Customization options
        • Quick setup

        Common complaints

        • Limited integrations
        • Complexity for new users

        Buyer sentiment

        Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

        What buyers like

        • Customization options
        • Multi-lingual support
        • User-friendly interface

        Common complaints

        • Limited integrations
        • Mobile UI and bugs

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy-to-use interface enabling quick survey creation

        • Customizable surveys allowing precise feedback collection

        • Fast setup saving time for users

        • Limited integration options restricting advanced functionality

        • Complexity of rich features can overwhelm new users without support

        • Customizable survey creation with various question types and templates

        • Multi-lingual support optimized for different devices

        • Intuitive user interface with user-friendly controls

        • Limited third-party integrations

        • Occasional bugs and glitches impacting user experience

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Share Survey screenshot

        3 Screenshots

        ProProfs Survey Maker screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, YesInsights or ProProfs Survey Maker?
        YesInsights edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do YesInsights and ProProfs Survey Maker offer a free trial?
        Yes, both YesInsights and ProProfs Survey Maker offer a free trial.
        What is the starting price of YesInsights vs ProProfs Survey Maker?
        YesInsights starts at $20 /Month. ProProfs Survey Maker starts at $7 /Month.
        What are the top alternatives to YesInsights?
        Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.
        What are the top alternatives to ProProfs Survey Maker?
        Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.

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