YesInsights vs eNPS Comparison
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
YesInsights leads on user satisfaction with a 4.8-star rating across 12 reviews.
Spotsaas Analysis
YesInsightseNPS
The core difference between YesInsights and eNPS lies in YesInsights' focus on customizable survey creation, while eNPS emphasizes real-time feedback management. Ideal buyers for YesInsights are small to medium businesses seeking quick and tailored NPS surveys, whereas eNPS is suited for SMBs looking for straightforward feedback solutions.
- Best for small to medium businesses - Quick and customizable NPS surveys - Easy-to-use interface for fast deployment - Integrates with customer databases - Price: $20 - Focus on survey customization
- Best for small to medium businesses with 1-500 employees - Simple, real-time NPS feedback management - Straightforward NPS scoring - Ideal for customer service or success teams - Price: $29 - Emphasis on ease of use in feedback collection
YesInsights vs eNPS — at a glance
| Feature | YesInsights | eNPS |
|---|---|---|
| Rating | 4.8 / 5 | — |
| Reviews | 12 | — |
| Starting price | $20 /Month | $29 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between YesInsights and eNPS
- Pricing: YesInsights starts at $20 /Month, while eNPS starts at $29 /Month.
- Target audience: YesInsights is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
- Deployment: YesInsights supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.
YesInsights vs eNPS — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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YesInsights vs eNPS: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.
Description | YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do YesInsights and eNPS Compare on Features?
Total Features | 16 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare YesInsights and eNPS on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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YesInsights vs eNPS: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
YesInsights vs eNPS Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
YesInsights User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
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Videos |  2 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, YesInsights or eNPS?
- YesInsights edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do YesInsights and eNPS offer a free trial?
- Yes, both YesInsights and eNPS offer a free trial.
- What is the starting price of YesInsights vs eNPS?
- YesInsights starts at $20 /Month. eNPS starts at $29 /Month.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include SmileBack, Customer.guru, Emojics, Promoter Ninja, GrowthScore.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.