XCALLY vs RingCentral Office Comparison
XCALLY
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program…
RingCentral Office
Starting at $19.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…
RingCentral Office leads on user satisfaction with a 3.2-star rating across 2,235 reviews.
XCALLY vs RingCentral Office — at a glance
| Feature | XCALLY | RingCentral Office |
|---|---|---|
| Rating | — | 3.2 / 5 |
| Reviews | — | 2,235 |
| Starting price | Contact for pricing | $19.99 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Call Center Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between XCALLY and RingCentral Office
- Pricing: RingCentral Office starts at $19.99 /User/Month. XCALLY pricing is not publicly listed.
- Free trial: RingCentral Office offers a free trial; XCALLY does not.
- Deployment: XCALLY supports SaaS/Web/Cloud, Mobile - Android; RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
XCALLY vs RingCentral Office — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this XCALLY vs RingCentral Office comparison
Get the full side-by-side as a PDF — these picks plus the top Call Center Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for mid-sized contact centers needing seamless multi-channel integration and real-time analytics.
- You manage a contact center with 50 to 1,000 employees seeking efficient system integration.
- You require multi-channel customer engagement across voice, chat, and social media.
- You want real-time analytics to monitor and optimize team performance and customer interactions.
- Your business demands highly customized functionalities or complex configurations beyond standard features.
- You have strict budget constraints and need a more cost-competitive solution.
Best for medium to large businesses needing unified cloud communications.
- You require a scalable, all-in-one unified communications platform.
- Your team values strong mobility and interoperability features.
- You need to support remote or hybrid work with flexible call management.
- You are a very small business with minimal communication needs.
- You need highly customized telephony solutions or transparent pricing upfront.
XCALLY: Best for mid-sized contact centers needing seamless multi-channel integration and real-time analytics. RingCentral Office: Best for medium to large businesses needing unified cloud communications.
Description | Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More about XCALLY | RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 8.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 1,000 employees. | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Integration: XCALLY effortlessly connects with your existing systems, allowing managers to streamline operations without the need for extensive overhauls. You can focus on enhancing customer experiences rather than juggling multiple platforms.
- Enhanced Customer Engagement: With XCALLY’s multi-channel capabilities, you can interact with customers through their preferred channels—be it voice, chat, or social media. This not only boosts satisfaction but also fosters loyalty and trust.
- Real-Time Analytics: The robust reporting tools provide administrators with actionable insights into team performance and customer behavior. This empowers decision-makers to optimize strategies based on real-time data, ensuring continuous improvement.
No key benefits available yet.
Best fit
- 50 to 1,000 employees.
- Industries include Customer Service, Telecommunications, E-commerce, Healthcare, Education, and Travel.
- Typical users are Contact Center Managers, Customer Experience Directors, Sales Managers, Operations Managers, and IT Administrators.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to XCALLY due to specific integration needs with existing software systems, as some businesses require seamless connectivity that XCALLY may not fully support.
- Cost considerations can drive users to explore other solutions; they might find alternatives that offer similar features at a more competitive price, better aligning with their budget constraints.
- Companies looking for enhanced customization options might consider alternatives, especially if they need tailored functionalities that XCALLY does not provide or require complex configurations.
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do XCALLY and RingCentral Office Compare on Features?
Total Features | 9 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare XCALLY and RingCentral Office on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
XCALLY User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to XCALLY and RingCentral Office in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Voip Providers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, XCALLY or RingCentral Office?
- RingCentral Office edges out the other on user ratings (3.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do XCALLY and RingCentral Office offer a free trial?
- RingCentral Office offers a free trial. XCALLY does not.
- What is the starting price of XCALLY vs RingCentral Office?
- XCALLY starts at Contact for pricing. RingCentral Office starts at $19.99 /User/Month.
- What are the top alternatives to XCALLY?
- Top alternatives to XCALLY include Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC.
- What are the top alternatives to RingCentral Office?
- Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.