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Workvivo vs Troops vs Bigin by Zoho CRM Comparison

Last updated:

Workvivo

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team membe…

Troops

4.5(341 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration with both Salesforce and Slack…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Troops leads on user satisfaction with a 4.5-star rating across 341 reviews.

Workvivo vs Troops vs Bigin by Zoho CRM — at a glance

FeatureWorkvivoTroopsBigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews341119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryExperience Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalGlobal

Key differences between Workvivo and Troops

  • Free trial: Troops offers a free trial; Workvivo does not.
  • Deployment: Workvivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Troops supports SaaS/Web/Cloud.

Compare Workvivo vs Troops vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Workvivo - New SaaS Software
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Troops - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Workvivo

Best for enhancing employee communication and team connection.

Choose if
  • You need a platform focused on strengthening colleague relationships.
  • Your goal is to improve internal communication beyond traditional tools.
  • You want to actively engage and reach out to team members effectively.
Consider alternatives if
  • You require detailed analytics or performance management features.
  • You need a solution with verified user ratings and extensive buyer feedback.

Troops

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Workvivo typically suits Large Enterprises and Medium Business. Troops tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively ... Read More about Workvivo

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration ... Read More about Troops

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do Workvivo, Troops and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Workvivo, Troops and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Troops pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Workvivo vs Troops User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1380

        88

        2

        0

        0

        225

        84

        21

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Enhances employee engagement
        • User-friendly interface
        • Strengthens team connections

        Common complaints

        • Limited integration options
        • May lack advanced analytics
        • Not suitable for large enterprises

        Buyer sentiment

        Buyer sentiment is very strong across 330 reviews, with consistently positive feedback.

        What buyers like

        • CRM integration
        • Workflow streamlining
        • Improves data accuracy

        Common complaints

        • Requires setup for integration
        • May have a learning curve
        • Limited to Salesforce and Slack

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Revolutionizes employee communication with a focus on engagement.

        • User-friendly design encourages adoption among employees.

        • Facilitates meaningful relationships within teams.

        • May not support large-scale enterprise needs.

        • Limited integration with existing tools.

        • Seamless integration with Salesforce and Slack

        • Streamlines workflows for improved efficiency

        • Enhances data accuracy for better decision-making.

        • Requires initial setup for integration

        • Learning curve for new users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        amazon

        amazon

        vmware

        vmware

        NETGEAR

        NETGEAR

        Doordash

        Doordash

        Slack

        Slack

        WeWork

        WeWork

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Collaboration

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Workvivo or Troops?
        Troops edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Workvivo and Troops offer a free trial?
        Troops offers a free trial. Workvivo does not.
        What is the starting price of Workvivo vs Troops?
        Workvivo starts at Contact for pricing. Troops starts at Contact for pricing.
        What are the top alternatives to Workvivo?
        Top alternatives to Workvivo include NuovoTeam, Yammer, Simpplr, Speakap, theEMPLOYEEapp.
        What are the top alternatives to Troops?
        Top alternatives to Troops include Bigin by Zoho CRM, Salesforce, SalesNexus, Netsuite CRM, SalesCRM.

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