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Vtiger vs Bigin by Zoho CRM Comparison

Last updated:

Vtiger

4.3(705 reviews)

Starting at $12 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your team, and collaborate efficiently…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Vtiger vs Bigin by Zoho CRM — at a glance

FeatureVtigerBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews705119
Starting price$12 /user/month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Vtiger and Bigin by Zoho CRM

  • Pricing: Vtiger starts at $12 /user/month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Vtiger is built for Freelancers / Consultants and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
  • Deployment: Vtiger supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Vtiger vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Vtiger - CRM Software
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Biggest differences

Start here before you go deeper into features.

Vtiger

Best for medium businesses needing highly customizable, all-in-one CRM functionality.

Choose if
  • You require extensive no-code customization of modules, workflows, and reports.
  • Your team needs a centralized customer database with real-time updates.
  • You want a single platform covering sales, marketing, support, and project management.
Consider alternatives if
  • You prioritize a modern, visually appealing user interface and design.
  • Your enterprise demands advanced API integrations and high-volume data operations.

Bigin by Zoho CRM

Best for

Small Business

Vtiger typically suits Freelancers / Consultants and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your ... Read More about Vtiger

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Vtiger

  • Streamlined Customer Relationship Management: Vtiger simplifies the way you manage customer interactions, making it easier for your team to track communications, sales, and support inquiries all in one place. As a manager, you’ll appreciate the clarity it brings to your team's workflow.
  • Customizable Solutions: Whether you’re an administrator looking to tailor features to fit your unique business needs or an executive wanting to align CRM processes with corporate strategy, Vtiger offers a highly customizable platform that adapts seamlessly to your requirements.
  • Enhanced Collaboration: With Vtiger, your team can collaborate effectively across departments. Features like shared calendars and task management ensure that everyone stays informed and engaged, leading to improved productivity and a more cohesive work environment.
Best fit

Best fit

Vtiger

  • 50-500 employees.
  • Industries include Martech, Revtech, SaaS, Consulting, and Sales Automation.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Vtiger

  • Users may seek alternatives to Vtiger due to its steep learning curve, especially for teams new to CRM systems, making it challenging to onboard new users efficiently.
  • Some businesses might find Vtiger’s pricing structure less competitive compared to other CRM solutions, prompting them to explore more cost-effective options that provide similar or enhanced features.
  • The need for advanced customization and integration capabilities can drive users away from Vtiger, as they may require solutions that better align with their unique workflows and third-party applications.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Vtiger and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Vtiger and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12 , yearly
      • $7 , Billed Yearly

      Pricing Plans

      • ONE PILOT

        Free

        • Max users - 10

        • Max records - 3000

        • Contact Management - One View, Idle Alerts

        Show more +

      • ONE GROWTH (Standard)

        $15

        /user/month

        • Max users - 15

        • Max records - 100,000

        • Everything in One Pilot plus

        Show more +

      • ONE PROFESSIONAL (Standard)

        $42

        /user/month

        • Everything in One Growth plus

        • Salesforce Automation - Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring

        • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours

        Show more +

      • Browse all pricing plans
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Vtiger pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Vtiger User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      279

      93

      16

      5

      6

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Vtiger's customization and comprehensive features but note usability and performance issues.

      What buyers like

      • Customizability
      • Comprehensive functionality
      • Centralized customer data

      Common complaints

      • Outdated interface design
      • Performance and loading issues

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Highly customizable with custom modules, fields, workflows, and reports

      • Comprehensive functionality covering sales, marketing, support, and project management

      • Centralized customer database with real-time updates and streamlined team access

      • Interface design lacks modern aesthetics and can feel outdated

      • Steeper learning curve for advanced features and setup with limited documentation

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Lenovo

      Lenovo

      Breezway

      Breezway

      Lenskart

      Lenskart

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Contacts screenshot

      7 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Vtiger and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Vtiger or Bigin by Zoho CRM?
      Vtiger and Bigin by Zoho CRM are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific CRM Software needs.
      Do Vtiger and Bigin by Zoho CRM offer a free trial?
      Yes, both Vtiger and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Vtiger vs Bigin by Zoho CRM?
      Vtiger starts at $12 /user/month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Vtiger?
      Top alternatives to Vtiger include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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