NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Voiceform vs SurveyLab vs Zonka Feedback Comparison

Last updated:

Voiceform

4.6(6 reviews)

Starting at $45 /Month

  • Large Enterprises
  • Medium Business

Voiceform is an innovative survey platform that allows professionals, small and medium businesses to engage customers with voice-based survey questions. Designed with robust brand guidelines, the software affords users a…

SurveyLab

4.8(99 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.

Voiceform vs SurveyLab vs Zonka Feedback — at a glance

FeatureVoiceformSurveyLabZonka Feedback
Rating4.6 / 54.8 / 54.7 / 5
Reviews699130
Starting price$45 /MonthContact for pricing$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryVideo Survey SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Voiceform and SurveyLab

  • Pricing: Voiceform starts at $45 /Month. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; Voiceform does not.
  • Target audience: Voiceform is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: Voiceform supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Voiceform vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Video Survey Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Voiceform - New SaaS Software
Talk to an expert
Talk to an expert
SurveyLab
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Voiceform

Best for engaging customers with voice-based surveys and sentiment capture.

Choose if
  • You need to collect qualitative customer feedback using voice and audio responses.
  • Your team values simple, streamlined survey setup with customizable branding.
  • You are a small or medium business focused on customer experience or product feedback.
Consider alternatives if
  • Your company requires advanced quantitative data analysis and reporting features.
  • You need a survey tool fully integrated with CRM and enterprise-grade scalability.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Voiceform: Best for engaging customers with voice-based surveys and sentiment capture. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Description

Voiceform is an innovative survey platform that allows professionals, small and medium businesses to engage customers with voice-based survey questions. Designed with robust brand ... Read More about Voiceform

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $45
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(6)

4.8

(99)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Voiceform, SurveyLab and Zonka Feedback Compare on Features?

Total Features

6 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare Voiceform, SurveyLab and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $45
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Voiceform pricing
        SurveyLab pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Voiceform vs SurveyLab User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        5

        0

        0

        0

        0

        32

        6

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers appreciate Voiceform's innovative voice survey features and ease of use but note limited advanced analytics and unclear pricing.

        What buyers like

        • Ease of use
        • Voice-based engagement
        • Custom branding

        Common complaints

        • Limited analytics
        • Pricing transparency

        Buyer sentiment

        Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

        What buyers like

        • Ease of use
        • Multi-channel response collection
        • Customer support responsiveness

        Common complaints

        • Slow loading times
        • Complex navigation

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Innovative voice-based survey question format

        • Ability to capture sentiment through audio recordings

        • Customizable branding and sharing options

        • Limited information on advanced analytics capabilities

        • Potentially less suitable for large enterprises with complex needs

        • Intuitive and easy-to-use interface for quick survey creation

        • Multiple channels for gathering customer responses

        • Responsive and helpful customer support

        • Sluggish loading times reported by some users

        • Limited payment options for certain services like sampling

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Toptal

        Toptal

        DMZ

        DMZ

        CommuniTech

        CommuniTech

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Voiceform or SurveyLab?
        SurveyLab edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Voiceform and SurveyLab offer a free trial?
        SurveyLab offers a free trial. Voiceform does not.
        What is the starting price of Voiceform vs SurveyLab?
        Voiceform starts at $45 /Month. SurveyLab starts at Contact for pricing.
        What are the top alternatives to Voiceform?
        Top alternatives to Voiceform include SmartSurvey, SurveyShare, Couchsurvey, Key Survey Software, SurveyLab.
        What are the top alternatives to SurveyLab?
        Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.