Vivantio vs C2 ATOM Comparison
Vivantio
Starting at $42 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and executives. A comprehensive das…
C2 ATOM
Starting at $50 /User/Month
- Large Enterprises
- Medium Business
C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user c…
C2 ATOM leads on user satisfaction with a 4.3-star rating across 53 reviews.
SpotSaaS Analysis
VivantioC2 ATOM
The core difference between Vivantio and C2 ATOM lies in their pricing, with Vivantio at $42 and C2 ATOM at $50. Both products are suitable for businesses seeking software solutions, but the ideal buyer may lean towards Vivantio for budget-conscious decisions.
- Pricing at $42 - Focus on service management - User-friendly interface - Customizable features - Supports various industries - Scalable for future growth
- Pricing at $50 - Emphasis on automation - Advanced analytics capabilities - Integration with existing systems - Designed for efficiency - Ideal for tech-savvy teams
Vivantio vs C2 ATOM — at a glance
| Feature | Vivantio | C2 ATOM |
|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 |
| Reviews | 234 | 53 |
| Starting price | $42 /User/Month | $50 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Vivantio and C2 ATOM
- Pricing: Vivantio starts at $42 /User/Month, while C2 ATOM starts at $50 /User/Month.
- Free trial: Vivantio offers a free trial; C2 ATOM does not.
- User satisfaction: C2 ATOM scores higher with a 4.3-star average.
- Deployment: Vivantio supports SaaS/Web/Cloud; C2 ATOM supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Vivantio vs C2 ATOM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Vivantio typically suits Large Enterprises and Medium Business. C2 ATOM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and ... Read More about Vivantio | C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More about C2 ATOM |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Vivantio and C2 ATOM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | ✓ Yes | — |
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Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Vivantio User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 282 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  YODEL  West Ham United  Southern Housing Group | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  4 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Vivantio or C2 ATOM?
- C2 ATOM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Vivantio and C2 ATOM offer a free trial?
- Vivantio offers a free trial. C2 ATOM does not.
- What is the starting price of Vivantio vs C2 ATOM?
- Vivantio starts at $42 /User/Month. C2 ATOM starts at $50 /User/Month.
- What are the top alternatives to Vivantio?
- Top alternatives to Vivantio include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
- What are the top alternatives to C2 ATOM?
- Top alternatives to C2 ATOM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.