VictorOps vs Rootly vs Incident.io Comparison
VictorOps
Starting at $5 /User/Month
- Free Trial
- Medium Business
- Enterprise
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…
Rootly
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…
Incident.io
Starting at $16 /User/Month
- Large Enterprises
- Medium Business
Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure o…
VictorOps leads on user satisfaction with a 4.6-star rating across 53 reviews.
VictorOps vs Rootly vs Incident.io — at a glance
| Feature | VictorOps | Rootly | Incident.io |
|---|---|---|---|
| Rating | 4.6 / 5 | — | 4.8 / 5 |
| Reviews | 53 | — | 22 |
| Starting price | $5 /User/Month | Contact for pricing | $16 /User/Month |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Medium Business, Enterprise, Large Enterprises | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | — | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available | — |
| Support modes | — | Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | US | US |
Key differences between VictorOps and Rootly
- Pricing: VictorOps starts at $5 /User/Month. Rootly pricing is not publicly listed.
- Free trial: VictorOps offers a free trial; Rootly does not.
- Target audience: VictorOps is built for Medium Business and Enterprise, while Rootly targets Large Enterprises and Medium Business.
Compare VictorOps vs Rootly vs Incident.io — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for DevOps teams needing flexible, integrated incident management with mobile support.
- You require fine-grained control over team-specific escalation thresholds and workflows.
- Your team values extensive integrations and smart alert customization for efficient incident handling.
- You need a mobile app to manage incidents and escalations remotely and on-the-go.
- You want a minimal, highly simplified incident management tool with low setup complexity.
- Your organization is very small (under 10 employees) with limited IT complexity.
Best for Slack-integrated, automated incident response with customizable workflows.
- You need seamless PagerDuty and Slack integration for incident alerts.
- Your team requires automated, rapid involvement of relevant responders.
- You want flexible, customizable incident management workflows within Slack.
- Your organization does not use Slack or PagerDuty tools.
- You prefer simple alerting without complex workflow configurations.
Best for Slack-centric teams needing simple, scalable incident response automation.
- Your organization relies heavily on Slack for team communication and collaboration.
- You need a low-complexity, rapid setup incident management tool for growing tech teams.
- You want to automate manual incident response tasks to improve operational efficiency.
- Your team requires highly customizable or advanced incident management workflows.
- You need integrations beyond Slack or a broader marketplace of add-ons.
VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support. Rootly: Best for Slack-integrated, automated incident response with customizable workflows.
Description | VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps | Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly | Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More about Incident.io |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 8.3/10 | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees501-2000 employees | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Rootly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do VictorOps, Rootly and Incident.io Compare on Features?
Total Features | 4 Features | 8 Features | 5 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare VictorOps, Rootly and Incident.io on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
VictorOps vs Rootly User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing. What buyers like
Common complaints
| Buyer sentiment Insufficient user reviews available to determine overall sentiment. What buyers like
Common complaints
| Buyer sentiment Users highly value Incident.io for its Slack integration, ease of use, and automation capabilities, though some desire more advanced features and customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Crowdtap  Craftsy  Myob | No Customers information available. |  Trainline  Loom  dbt Labs |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  3 Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, VictorOps or Rootly?
- VictorOps edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do VictorOps and Rootly offer a free trial?
- VictorOps offers a free trial. Rootly does not.
- What is the starting price of VictorOps vs Rootly?
- VictorOps starts at $5 /User/Month. Rootly starts at Contact for pricing.
- What are the top alternatives to VictorOps?
- Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.
- What are the top alternatives to Rootly?
- Top alternatives to Rootly include Freshservice, PagerDuty, Amixr, AlertOps, Spike.sh.