UserVoice vs SurveySparrow Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.
UserVoice vs SurveySparrow — at a glance
| Feature | UserVoice | SurveySparrow |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 358 | 2,274 |
| Starting price | Contact for pricing | $19 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between UserVoice and SurveySparrow
- Pricing: SurveySparrow starts at $19 /Month. UserVoice pricing is not publicly listed.
- Target audience: UserVoice is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveySparrow scores higher with a 4.5-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
UserVoice vs SurveySparrow — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserVoice and SurveySparrow Compare on Features?
Total Features | 11 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and SurveySparrow on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | 4.5 (based on 2274 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Mphasis  Deloitte Digital  Godrej |
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Media and Screenshots
Screenshots |  4 Screenshots |  8 Screenshots |
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Videos |  1 Videos |  6 Videos |
Top Alternatives to UserVoice and SurveySparrow in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or SurveySparrow?
- SurveySparrow edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and SurveySparrow offer a free trial?
- Yes, both UserVoice and SurveySparrow offer a free trial.
- What is the starting price of UserVoice vs SurveySparrow?
- UserVoice starts at Contact for pricing. SurveySparrow starts at $19 /Month.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.