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UserLoop vs SurveyMonkey Comparison

Last updated:

UserLoop

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding with numerous survey formats acce…

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyMonkey leads on user satisfaction with a 4.1-star rating across 28,818 reviews.

UserLoop vs SurveyMonkey — at a glance

FeatureUserLoopSurveyMonkey
Rating4.1 / 5
Reviews28,818
Starting price$29 /Month$25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between UserLoop and SurveyMonkey

  • Pricing: UserLoop starts at $29 /Month, while SurveyMonkey starts at $25 /User/Month.
  • Free trial: SurveyMonkey offers a free trial; UserLoop does not.
  • Target audience: UserLoop is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • Deployment: UserLoop supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

UserLoop vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserLoop - Survey/ User Feedback Software
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SurveyMonkey - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

UserLoop

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

UserLoop typically suits Large Enterprises and Medium Business. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding ... Read More about UserLoop

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Starts from $29
  • Starts from $25

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do UserLoop and SurveyMonkey Compare on Features?

Total Features

10 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare UserLoop and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      UserLoop pricing
      SurveyMonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      UserLoop User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.1

      (based on 28818 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Ecommerce-focused surveys
      • Multiple survey formats
      • Strategic marketing integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • Ecommerce focus ensures relevant insights.

      • Variety of survey formats enhances engagement.

      • Integration with marketing strategies boosts effectiveness.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      List of Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      No screenshots available.

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      6 Videos

      Top Alternatives to UserLoop and SurveyMonkey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserLoop or SurveyMonkey?
      SurveyMonkey edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserLoop and SurveyMonkey offer a free trial?
      SurveyMonkey offers a free trial. UserLoop does not.
      What is the starting price of UserLoop vs SurveyMonkey?
      UserLoop starts at $29 /Month. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to UserLoop?
      Top alternatives to UserLoop include SurveyMonkey, SurveySparrow, GetFeedback, Couchsurvey, SurveyRock.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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