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Userlike vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Userlike - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing

  • Starts from $90 , Billed Yearly
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.2/10

9.5/10

User Ratings

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Software Demo

Demo

Userlike has not given any software demo yet

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How do Userlike, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

7 Features

16 Features

Unique Features

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      What Do Userlike, Freshdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $90 , Billed Yearly
          • $15 , Billed Yearly

          Pricing Plans

          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Pricing Page

          userlike pricingfreshdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Userlike vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          293

          Very Good

          155

          Good

          12

          Poor

          1

          Terible

          1

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Userlike

          • Simple and effective UI with many useful features that are easy to implement.

          • Quick and efficient setup process with a wide range of available features.

          • Easy memory retention of conversations for better customer service.

          • Good management of operators and their roles with clear tutorials.

          • Initial complexity for newcomers in activating and utilizing all features.

          • Some features can be overwhelming due to the richness of options.

          Pros and Cons of Freshdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots

          Dashboard

          6 Screenshots

          Freshdesk

          6 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Userlike and Freshdesk offer a Free Trial.

          Userlike is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Userlike Starts at $90/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Userlike includes ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat, REVE Chat, WebsiteAlive, Smartchat, LinkedChat, Freshchat and ChatAndBot.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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