Cisco
Yes, both Userback and Jira offer a Free Trial.
Userback is designed for Individuals, Freelancers, Medium Business and Small Business.
Jira is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Userback Starts at $14/Month when Billed Yearly whereas for Jira Starts at $6.25/User/Month when Billed Yearly.
Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.
Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.