Spot Score

Userback

Streamline feedback collaboration and improve workflows.

4.7

(113)

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Starts from $14/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Userback?

Affiliate Disclosure

Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team members, while maintaining project-based restrictions. This powerful tool also integrates seamlessly into clients' project management workflows, allowing them to turn feedback into actionable tasks. Real-time insights into web project performance and client campaigns are also provided. Users can collect feedback in various forms, including screenshots and edits, and easily manage them through tagging, categorizing, and filtering options. Userback integrates with popular bug tracking and project management software like Slack, Jira, Trello, and more, making it the go-to solution for effective feedback management.

Pricing

Starts from $14/Month when Billed Yearly
Free Trial available

Customer Type

Individuals
Freelancers
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Userback software demo

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Userback was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Userback Features

Show Feature Explanation

Features Score:

Backlog Management

Bug Assignment

Dashboard (Bug Tracking)

Userback Pricing

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Free Trial

Yes, It's available

Userback Pricing

Starts from $14/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Solo

2 Users
1 Project
Unlimited Reporters
Feedback Widget
Browser Extension

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Startup

10 Users
Unlimited Projects
Includes features of Solo plan, plus
Feedback Portal
Session Replay (see Addons)

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Company

15 Users
Unlimited Projects
Includes features of Startup plan, plus
Developer Tools
JavaScript API

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Premium

25 Users
Unlimited Projects
Includes features of Company plan, plus
Webhooks
Remove Powered By Logo

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Explore in-depth pricing

Screenshots of the Userback Pricing Page

Disclaimer: Pricing information for Userback is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Userback

Free Userback Alternatives

Backlogs

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9.0

Very Good

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ReportBugz

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Buglog

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7.0

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Usersnap

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9.4

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Ybug

Efficiently track and resolve bugs.

8.0

Excellent

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Bug-Track.com

Efficient bug tracking and project ...

7.0

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Disbug

Streamline your bug tracking ...

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Feedback Monkey

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Toybox

Effortlessly improve your website's ...

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Userback Reviews & Ratings

4.7

Excellent

Based on 113 ratings & 180 reviews

Rating Distribution

Excellent

(152)

Very Good

(26)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users appreciate the intuitive interface, quick integration options, and efficient feedback management capabilities. The tool's ability to capture annotations, screenshots, videos, ...Read more

Userback pros and cons

Easy to use and intuitive interface for both support representatives and end users.
Seamless integration with website projects, enabling screenshot notation and user feedback.
Facilitates communication within teams and with clients, saving time and enhancing collaboration.
Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement.

Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users.
Pricing concerns, especially for smaller businesses or freelancers.

User Review

Juan Manuel G

12/31/23

4 out of 5

"EGA Futura Software is in love with Userback :)"

What do you like best about Userback? It's easy to use, and very intuitive for our support representatives and our end users. What do you dislike ...

Anonymous User

12/20/23

5 out of 5

"Amazing tool for development and design reviews"

What do you like best about Userback? I really like the ease of use with this tool. It can be installed on nearly any web project withing minutes and ...

Marly A

10/17/23

5 out of 5

"Ferramenta excelente para coletar feedback dos usuários"

What do you like best about Userback? Permite configurações internas, além de permitir toda uma interação com os usuários. Auxilia muito nos processos ...

Anonymous User

10/06/23

5 out of 5

"An indispensable tool in our company"

What do you like best about Userback? Userback greatly facilitates our work and the flow of comments in the team and on the team-client line. What do ...

View all Reviews

Userback Support

Customer Service

Online

Location

Brisbane, Queensland

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Userback is a Bug Tracking Software. Userback offers Release Management, Issue Tracking, Filtering, Dashboard (Bug Tracking), Backlog Management and many more functionalities.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog and Toybox.

Yes, Userback provides API.

No, Userback doesn't provide mobile app.

Userback is located in Brisbane, Queensland

Userback offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Userback as of now.

The starting price of Userback is $14/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].