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Last updated:

9.1

SpotScore

Userback - Bug Tracking Software

Userback Pricing Plans & Top Alternatives in 2026

Streamline feedback collaboration and improve workflows.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Backlog Management
  • Bug Assignment
  • Dashboard (Bug Tracking)
  • Filtering

Pricing

  • Starts from $14/Month when Billed Yearly

  • Free Trial available

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Userback Pricing

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"Easy to use interface for both support representatives and end users."

Free Trial

✓ Available

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Starting Price

$14 / /Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Userback Pricing Plans Explained

Solo

Individuals & small teams
  • 2 Users

  • 1 Project

  • Unlimited Reporters

  • Feedback Widget

  • Browser Extension

  • Video Feedback

  • Team Collaboration

  • Notifications

Company

Growing teams (10–50 people)
  • 15 Users

  • Unlimited Projects

  • Includes features of Startup plan, plus

  • Developer Tools

  • JavaScript API

  • User Identification

  • Branding

  • Export Data

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Userback supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Userback's official website as of May 2026. For the latest pricing, visit their website.

Best Userback Alternatives (Free & Paid)

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8.3

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9.4

Very Good

Compare Userback vs Usersnap

Efficiently track and resolve bugs.

8.0

Excellent

Compare Userback vs Ybug

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7.0

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Compare Userback vs Bug-Track.com

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Compare Userback vs Feedback Monkey

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Compare Userback vs Toybox

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Userback offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Userback offers Free Trial, Subscription pricing. Plans start from $14//Month. View all Userback pricing plans →

The starting price of Userback is $14/Month when Billed Yearly

Userback does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Userback offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Userback's pricing page for exact savings.

Most SaaS products including Userback allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Userback's terms or contact their support team for details.

Userback offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Userback Support Options

Customer ServiceOnline
LocationBrisbane, Queensland

Connect with Userback

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].