Usabilla vs Zoho Forms Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Zoho Forms
Starting at $12 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger data flows between Zoho apps.…
Zoho Forms leads on user satisfaction with a 4.6-star rating across 141 reviews.
Usabilla vs Zoho Forms — at a glance
| Feature | Usabilla | Zoho Forms |
|---|---|---|
| Rating | 3.8 / 5 | 4.6 / 5 |
| Reviews | 10 | 141 |
| Starting price | Contact for pricing | $12 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Experience Management Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Usabilla and Zoho Forms
- Pricing: Zoho Forms starts at $12 /Month. Usabilla pricing is not publicly listed.
- Free trial: Zoho Forms offers a free trial; Usabilla does not.
- Target audience: Usabilla is built for Large Enterprises and Medium Business, while Zoho Forms targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Zoho Forms scores higher with a 4.6-star average.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Usabilla vs Zoho Forms — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Best for easy, customizable online forms integrated within Zoho ecosystem.
- You need quick, drag-and-drop form creation with minimal setup.
- Your team uses Zoho products and wants seamless integration.
- You require versatile forms for lead generation, surveys, or event registration.
- You need extensive mobile-optimized form designs and templates.
- Your workflows depend on broad third-party app integrations beyond Zoho.
Usabilla: Best for enterprise teams collecting targeted website user feedback. Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger ... Read More about Zoho Forms |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Usabilla and Zoho Forms Compare on Features?
Total Features | 7 Features | 26 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Usabilla and Zoho Forms on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  1 Videos |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Zoho Forms?
- Zoho Forms edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Zoho Forms offer a free trial?
- Zoho Forms offers a free trial. Usabilla does not.
- What is the starting price of Usabilla vs Zoho Forms?
- Usabilla starts at Contact for pricing. Zoho Forms starts at $12 /Month.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Zoho Forms?
- Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.