Usabilla Review: Is It The Right Experience Management Software For Your Team?
Best for Mid-market · Enterprise
GDPRAdd to compare
Usabilla offers custom pricing plan
Bandwidth
Lufthansa
KLM
TransaviaTrusted by many companies including Bandwidth
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Usabilla?
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas about parts of your website. Our software makes it simple – our feedback button customizes itself to embed harmoniously into your website. We also make it easier for users to provide feedback: they select the part of the website they want to comment on, which enables you to prioritize website improvements quickly
Pricing
Usabilla offers custom pricing plan
Best For
Designed for mid-market and enterprise teams
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Usabilla Software Demo
Usabilla was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Usabilla
- Use cases
- Digital marketing optimization, Customer experience management, Website user feedback collection
- Team types
- UX/UI designers, Product managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Usabilla
Easy integration of feedback button into websites
Enables users to comment on specific parts of a website
Cloud-based solution suitable for enterprise scale
Is Usabilla right for you?
Best for enterprise teams collecting targeted website user feedback.
Choose Usabilla if
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
What buyers should know before shortlisting Usabilla
Usabilla is a powerful experience management tool that enables businesses to gather customer feedback seamlessly. Its customizable feedback button and real-time insights make it an essential tool for optimizing digital channels.
Usabilla pros and cons
- Usabilla pros
Easy integration of feedback button into websites
Enables users to comment on specific parts of a website
Cloud-based solution suitable for enterprise scale
- Usabilla cons
Pricing is not publicly available, requiring sales contact
Limited publicly available user reviews and detailed feature info
Ready to try it?
Get started with Usabilla
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Usabilla side-by-side with top Experience Management Software alternatives.
What is the pricing of Usabilla?
Usabilla uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Usabilla reviews and ratings
Buyer sentiment
Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.
What buyers like
- Ease of website integration
- User-friendly feedback submission
- Enterprise scalability
Common complaints
- Lack of pricing transparency
- Limited detailed user feedback
What are the features of Usabilla?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
Predictive analysis is a powerful software feature that allows users to forecast future outcomes based on historical data and statistical al…
Segmentation is dividing a market into separate consumer groups with comparable characteristics. It's an integral aspect of any customer str…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…
Usabilla security and data handling
Key compliance certifications and security features for IT and security teams evaluating Usabilla.
Certifications
Developer & data
Alternatives to Usabilla
Usabilla Customers
Bandwidth
Lufthansa
KLM
Transavia
Usabilla Support Options
Frequently Asked Questions About Usabilla
Common questions buyers ask before choosing Usabilla.
Usabilla is a Experience Management Software. Usabilla offers Dashboard, Analytics, Sentiment Analysis, Feedback Management, Segmentation and many more functionalities.
Usabilla is a strong fit if: You need seamless integration of a customizable feedback button on your website.; Your focus is on gathering user comments tied to specific website elements.. Consider alternatives if: You are a small business with a limited budget seeking low-cost solutions.; You require advanced analytics and detailed reporting out-of-the-box without customization..
Buyers commonly note the following limitations of Usabilla: Pricing is not publicly available, requiring sales contact; Limited publicly available user reviews and detailed feature info; May lack advanced analytics features out-of-the-box.
Some top alternatives to Usabilla includes UserFace, Qualified, GetFeedy, feedback.farm and GetFeedback by Draftss.
Usabilla offers Subscription, Quotation Based pricing models
The starting price is not disclosed by Usabilla. You can visit Usabilla pricing page to get the latest pricing.
Ready to try it?
Get started with Usabilla
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].