Usabilla vs Jotform Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Jotform
Starting at $24 /Month
- Individuals
- Freelancers / Consultants
Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. It integrates with Google Sheet…
Jotform leads on user satisfaction with a 4.4-star rating across 997 reviews.
Usabilla vs Jotform — at a glance
| Feature | Usabilla | Jotform |
|---|---|---|
| Rating | 3.8 / 5 | 4.4 / 5 |
| Reviews | 10 | 997 |
| Starting price | Contact for pricing | $24 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Experience Management Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Usabilla and Jotform
- Pricing: Jotform starts at $24 /Month. Usabilla pricing is not publicly listed.
- Target audience: Usabilla is built for Large Enterprises and Medium Business, while Jotform targets Individuals and Freelancers / Consultants.
- User satisfaction: Jotform scores higher with a 4.4-star average.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Jotform supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.
Usabilla vs Jotform — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Best for quick, no-code form building with strong ease of use.
- You need to create forms rapidly without any coding skills.
- Your team values intuitive, drag-and-drop form creation tools.
- You require reliable customer support and secure data handling.
- You need highly advanced form design and formatting customization.
- Your workflows demand complex automation beyond basic form building.
Usabilla: Best for enterprise teams collecting targeted website user feedback. Jotform: Best for quick, no-code form building with strong ease of use.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. ... Read More about Jotform |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Usabilla and Jotform Compare on Features?
Total Features | 7 Features | 27 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Usabilla and Jotform on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  6 Screenshots |
|---|---|---|
Videos |  2 Videos |  6 Videos |
Top Alternatives to Usabilla and Jotform in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Jotform?
- Jotform edges out the other on user ratings (4.4 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Jotform offer a free trial?
- Neither Usabilla nor Jotform currently lists a free trial.
- What is the starting price of Usabilla vs Jotform?
- Usabilla starts at Contact for pricing. Jotform starts at $24 /Month.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Jotform?
- Top alternatives to Jotform include Cognito Forms, Zoho Forms, Formsite, Formstack, Paperform.