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Upscope vs TeamViewer vs ConnectWise Control Comparison

Last updated:

Upscope

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer files, and chat with other mem…

TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

TeamViewer leads on user satisfaction with a 3.9-star rating across 12,204 reviews.

Upscope vs TeamViewer vs ConnectWise Control — at a glance

FeatureUpscopeTeamViewerConnectWise Control
Rating3.9 / 54.5 / 5
Reviews12,2043,817
Starting priceContact for pricing$9 /month$33 /month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness HoursBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Upscope and TeamViewer

  • Pricing: TeamViewer starts at $9 /month. Upscope pricing is not publicly listed.
  • Target audience: Upscope is built for Large Enterprises and Medium Business, while TeamViewer targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Upscope supports SaaS/Web/Cloud; TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Upscope vs TeamViewer vs ConnectWise Control — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Upscope
Talk to an expert
Talk to an expert
TeamViewer
Talk to an expert
Talk to an expert
ConnectWise Control
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Upscope

Best for

Large Enterprises, Medium Business, Small Business

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Upscope typically suits Large Enterprises and Medium Business. TeamViewer tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More about Upscope

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Entry Level Pricing

  • Not Available
  • Starts from $9 , yearly
  • Starts from $33 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.1/10

9.8/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesLarge enterprises
10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Upscope

No key benefits available yet.

TeamViewer

  • Seamless Remote Access: With TeamViewer, you can effortlessly connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without the constraints of geographical boundaries.
  • Robust Security Features: Rest easy knowing that your data is protected. TeamViewer employs end-to-end encryption and multi-factor authentication, ensuring that sensitive information remains secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

Upscope

No best-fit guidance available yet.

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

Upscope

No alternatives guidance available yet.

TeamViewer

  • Users may seek alternatives due to TeamViewer's pricing structure, which can be expensive for small businesses or individuals needing basic remote access without the full suite of features offered.
  • Performance issues, such as lag or connectivity problems during remote sessions, can drive users to explore alternatives that promise more reliable and faster connections for smoother user experiences.
  • Some users might prioritize data security and privacy, leading them to consider alternatives that offer enhanced encryption or localized data storage options to better meet their organizational compliance needs.

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Upscope, TeamViewer and ConnectWise Control Compare on Features?

Total Features

5 Features

8 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Upscope, TeamViewer and ConnectWise Control on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $9 , yearly
        • $33 , yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Monthly

          $41

          /month

          • Minimum 25 agents.

          • Advanced Machine Management

          • Backstage

          Show more +

        Pricing Page

        Upscope pricing
        TeamViewer pricing
        ConnectWise Control pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Upscope vs TeamViewer User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        10777

        233

        32

        27

        435

        671

        112

        67

        30

        61

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Intuitive user interface
        • Centralized control for teams
        • Instant access

        Common complaints

        • Limited customization options
        • Requires Upscope Push for full functionality
        • May not support all devices

        Buyer sentiment

        Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

        What buyers like

        • Ease of use
        • Reliable performance
        • Free personal use

        Common complaints

        • False commercial use detection
        • Limited advanced features

        Buyer sentiment

        Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

        What buyers like

        • Ease of use
        • Feature richness
        • Security

        Common complaints

        • Learning curve
        • Support limitations

        Pros and Cons

        • Facilitates seamless team collaboration through chat.

        • Offers instant access without complicated setups.

        • Centralized control enhances team productivity.

        • May require additional software for full features.

        • Performance can be inconsistent based on connection.

        • Intuitive and easy-to-use interface suitable for all technical levels

        • Reliable and stable performance ensuring seamless remote connections

        • Free for personal use with generous features

        • Mistaken identification of personal use as commercial causing bans

        • Limited customization and advanced features for power users

        • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

        • Customizable and intuitive user interface enhancing technician and client experience

        • Robust security features with advanced encryption and user authentication

        • Steep learning curve for new users due to extensive feature set

        • Limited support options, primarily chat and email without telephone support

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Siemens

        Siemens

        Coca-Cola

        Coca-Cola

        Airbus

        Airbus

        No Customers information available.

        Media and Screenshots

        Screenshots

        Upscope screenshot

        2 Screenshots

        screenshots

        13 Screenshots

        screenshots

        12 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Upscope or TeamViewer?
        TeamViewer edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Upscope and TeamViewer offer a free trial?
        Yes, both Upscope and TeamViewer offer a free trial.
        What is the starting price of Upscope vs TeamViewer?
        Upscope starts at Contact for pricing. TeamViewer starts at $9 /month.
        What are the top alternatives to Upscope?
        Top alternatives to Upscope include RemoteToPC, Channel.me, LogMeIn Rescue, RescueAssist, UnRemot.
        What are the top alternatives to TeamViewer?
        Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.

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