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Upscope vs ISL Online vs ConnectWise Control Comparison

Last updated:

Upscope

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer files, and chat with other mem…

ISL Online

4.8(558 reviews)

Starting at $145 per 500 Minutes

  • Free Trial
  • Large Enterprises
  • Medium Business

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

ISL Online leads on user satisfaction with a 4.8-star rating across 558 reviews.

Upscope vs ISL Online vs ConnectWise Control — at a glance

FeatureUpscopeISL OnlineConnectWise Control
Rating4.8 / 54.5 / 5
Reviews5583,817
Starting priceContact for pricing$145 per 500 Minutes$33 /month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Upscope and ISL Online

  • Pricing: ISL Online starts at $145 per 500 Minutes. Upscope pricing is not publicly listed.
  • Deployment: Upscope supports SaaS/Web/Cloud; ISL Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Upscope vs ISL Online vs ConnectWise Control — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Upscope
Talk to an expert
Talk to an expert
ISL Online - Remote Access Software
Talk to an expert
Talk to an expert
ConnectWise Control
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Upscope

Best for

Large Enterprises, Medium Business, Small Business

ISL Online

Best for secure, easy remote PC access with simple setup and strong usability.

Choose if
  • You need reliable remote access for IT support or customer service teams.
  • Your organization values robust security with end-to-end encryption and compliance.
  • You want a straightforward, user-friendly interface for both technical and non-technical users.
Consider alternatives if
  • Your company requires deep on-premise infrastructure integration or complex workflows.
  • You need advanced customization or extensive enterprise IT system integrations.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Upscope typically suits Large Enterprises and Medium Business. ISL Online tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More about Upscope

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Entry Level Pricing

  • Not Available
  • Starts from $145
  • Starts from $33 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.1/10

9.4/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employeesLarge Enterprises
10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Upscope

No key benefits available yet.

ISL Online

  • Seamless Remote Access: With ISL Online, your team can effortlessly connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, ensuring minimal downtime for your operations.
  • Robust Security Measures: Security is paramount in today’s digital landscape. ISL Online employs end-to-end encryption and complies with industry standards, giving you peace of mind that sensitive data remains protected during remote sessions.
  • User-Friendly Interface: The intuitive design of ISL Online makes it easy for both tech-savvy and non-technical users to navigate. Your team can quickly get up to speed, reducing the learning curve and allowing for immediate productivity.

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

Upscope

No best-fit guidance available yet.

ISL Online

  • 50 to 500 employees
  • IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
  • IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

Upscope

No alternatives guidance available yet.

ISL Online

  • Users may seek alternatives due to cost concerns, as ISL Online can be more expensive compared to other remote support tools, especially for smaller businesses or teams with tight budgets.
  • Some users might find ISL Online's user interface less intuitive, prompting them to explore options with more user-friendly designs that enhance the overall customer experience.
  • Organizations that prioritize advanced features, such as robust collaboration tools or extensive integrations, may look for alternatives that offer a broader range of functionalities tailored to their specific needs.

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Upscope, ISL Online and ConnectWise Control Compare on Features?

Total Features

5 Features

8 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Upscope, ISL Online and ConnectWise Control on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $145
        • $33 , yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Monthly

          $41

          /month

          • Minimum 25 agents.

          • Advanced Machine Management

          • Backstage

          Show more +

        Pricing Page

        Upscope pricing
        ISL Online pricing
        ConnectWise Control pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Upscope vs ISL Online User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        4.8

        (based on 558 reviews)

        Rating Distribution

        No reviews available for this product

        0

        0

        0

        0

        0

        671

        112

        67

        30

        61

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Intuitive user interface
        • Centralized control for teams
        • Instant access

        Common complaints

        • Limited customization options
        • Requires Upscope Push for full functionality
        • May not support all devices

        Buyer sentiment

        Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities.

        What buyers like

        • Ease of use
        • Security
        • Reliable remote connectivity

        Common complaints

        • Pricing transparency
        • Limited advanced customization

        Buyer sentiment

        Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

        What buyers like

        • Ease of use
        • Feature richness
        • Security

        Common complaints

        • Learning curve
        • Support limitations

        Pros and Cons

        • Facilitates seamless team collaboration through chat.

        • Offers instant access without complicated setups.

        • Centralized control enhances team productivity.

        • May require additional software for full features.

        • Performance can be inconsistent based on connection.

        • Seamless remote access from anywhere in the world

        • Robust security with end-to-end encryption and industry compliance

        • User-friendly interface suitable for both technical and non-technical users

        • Lack of detailed pricing information publicly available

        • Potential limitations for very large enterprises with complex IT environments

        • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

        • Customizable and intuitive user interface enhancing technician and client experience

        • Robust security features with advanced encryption and user authentication

        • Steep learning curve for new users due to extensive feature set

        • Limited support options, primarily chat and email without telephone support

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Upscope screenshot

        2 Screenshots

        ISL Online : Login screenshot

        6 Screenshots

        screenshots

        12 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Upscope or ISL Online?
        ISL Online edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Upscope and ISL Online offer a free trial?
        Yes, both Upscope and ISL Online offer a free trial.
        What is the starting price of Upscope vs ISL Online?
        Upscope starts at Contact for pricing. ISL Online starts at $145 per 500 Minutes.
        What are the top alternatives to Upscope?
        Top alternatives to Upscope include RemoteToPC, Channel.me, LogMeIn Rescue, RescueAssist, UnRemot.
        What are the top alternatives to ISL Online?
        Top alternatives to ISL Online include BeyondTrust Remote Support, TeamViewer, RescueAssist, Splashtop Remote Support, ScreenMeet.

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