uContact vs NICE inContact CXone - Which Call Center Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	uContact (29) Get Quote Get Quote	NICE inContact CXone (699) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More
Entry Level Pricing	Starts from $50	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.8/10	Not Available
User Ratings	4.9 (29)	4.2 (2553)
	Get Quote	Get Quote

Software Demo

Demo

How do uContact and NICE inContact CXone Compare on Features?

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

What Do uContact and NICE inContact CXone Cost?

Pricing Option
Starting From	$50	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

uContact User Reviews & Rating Comparison

User Ratings	4.9 (based on 29 reviews)	4.2 (based on 2553 reviews)
Rating Distribution	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19
Expert's Review generated by AI	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of uContact Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.	Pros and Cons of NICE inContact CXone
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Videos	1 Videos	4 Videos

Top Alternatives to uContact and NICE inContact CXone in 2025

Alternatives	Nextiva 4.4 FIVE CRM TalkDesk 4.4	uContact 4.9 Dialpad Contact Center 4.5 Callision

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither uContact nor NICE inContact CXone offers a free trial.

uContact is designed for Large Enterprises, Medium Business and Small Business.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

The starting price of uContact begins at $50/User/Month, while pricing details for NICE inContact CXone are unavailable.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

uContact vs NICE inContact CXone - Which Call Center Software Platform Is Better in July 2025?

uContact

NICE inContact CXone

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do uContact and NICE inContact CXone Compare on Features?

Total Features

Unique Features

What Do uContact and NICE inContact CXone Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

uContact User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of uContact

Pros and Cons of NICE inContact CXone

Positive Reviews

Media and Screenshots

Videos

Top Alternatives to uContact and NICE inContact CXone in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure