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Trustmary vs eNPS Comparison

Last updated:

Trustmary

4.6(11 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

eNPS

Starting at $29 /Month

  • Free Trial
  • Individuals
  • Medium Business

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…

Trustmary leads on user satisfaction with a 4.6-star rating across 11 reviews.

Spotsaas Analysis

TrustmaryeNPS

The core difference between Trustmary and eNPS lies in their pricing and target market focus; Trustmary is tailored for e-commerce and social platforms at a higher price point, while eNPS is designed for small to medium businesses seeking a cost-effective solution for real-time NPS feedback. Ideal buyers for Trustmary are small to medium e-commerce or social network platforms, whereas eNPS is best suited for SMBs with 1-500 employees looking for straightforward feedback management.

- Best for scalable, automated NPS feedback - Ideal for e-commerce and social platforms - Simple, low-complexity tool - Targeted at small to medium businesses - Priced at $190 - Focuses on automated feedback collection

- Best for SMBs needing real-time NPS management - Suitable for businesses with 1-500 employees - Straightforward NPS scoring - Easy-to-use, survey-based feedback collection - Priced at $29 - Ideal for customer service or success teams

Trustmary vs eNPS — at a glance

FeatureTrustmaryeNPS
Rating4.6 / 5—
Reviews11—
Starting price$190 /Month$29 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between Trustmary and eNPS

  • Pricing: Trustmary starts at $190 /Month, while eNPS starts at $29 /Month.
  • Target audience: Trustmary is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
  • Deployment: Trustmary supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.

Trustmary vs eNPS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustmary - NPS Software
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eNPS - NPS Software
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Trustmary vs eNPS: Biggest differences

Start here before you go deeper into features.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

eNPS

Best for SMBs needing simple, real-time NPS customer feedback management.

Choose if
  • You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
  • Your customer service or success teams want easy-to-use, survey-based feedback collection.
  • You need real-time customer rankings from -100 to +100 for quick sentiment insights.
Consider alternatives if
  • You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
  • You are a large enterprise needing complex integrations and scalable, enterprise-grade features.

Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.

Description

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS

Entry Level Pricing

  • Starts from $190
  • Starts from $29

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.59

(11)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
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Software Demo

Demo

No software demo available

eNPS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Trustmary and eNPS Compare on Features?

Total Features

27 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Trustmary and eNPS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $190
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Trustmary pricing
      eNPS pricing

      Trustmary vs eNPS: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Trustmary vs eNPS Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Trustmary User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      2

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

      What buyers like

      • Ease of use
      • Automation of feedback collection
      • Integration with other platforms

      Common complaints

      • Limited widget features for website integration
      • Lack of visually appealing and versatile reporting options

      Buyer sentiment

      Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Clear NPS scoring

      Common complaints

      • Limited features
      • Lack of pricing clarity

      Pros and Cons

      • Easy to use interface with ongoing improvements

      • Automated feedback collection ensuring no customer input is missed

      • Simple dashboard providing quick access to NPS and recommendations

      • Limited advanced features in website integration widgets

      • Output reports available only in limited, less visually appealing formats

      • Real-time customer ranking from -100 to +100

      • Simple survey-based feedback collection

      • Effective for small and medium business customer service management

      • Limited advanced features or integrations

      • Small user rating base (only 4 ratings)

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Trustmary or eNPS? Tell buyers what actually differs.

      Trustmary and eNPS Customers

      Customers

      Destia

      Destia

      Lumon

      Lumon

      Happyornot

      Happyornot

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zoom

      1 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Trustmary and eNPS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trustmary or eNPS?
      Trustmary edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Trustmary and eNPS offer a free trial?
      Yes, both Trustmary and eNPS offer a free trial.
      What is the starting price of Trustmary vs eNPS?
      Trustmary starts at $190 /Month. eNPS starts at $29 /Month.
      What are the top alternatives to Trustmary?
      Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.
      What are the top alternatives to eNPS?
      Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.