Trustmary vs eNPS vs Zonka Feedback Comparison
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Trustmary leads on user satisfaction with a 4.6-star rating across 43 reviews.
SpotSaaS Analysis
TrustmaryeNPSZonka Feedback
The core difference between Trustmary and eNPS lies in their pricing and target market focus; Trustmary is tailored for e-commerce and social platforms at a higher price point, while eNPS is designed for small to medium businesses seeking a cost-effective solution for real-time NPS feedback. Ideal buyers for Trustmary are small to medium e-commerce or social network platforms, whereas eNPS is best suited for SMBs with 1-500 employees looking for straightforward feedback management.
- Best for scalable, automated NPS feedback - Ideal for e-commerce and social platforms - Simple, low-complexity tool - Targeted at small to medium businesses - Priced at $190 - Focuses on automated feedback collection
- Best for SMBs needing real-time NPS management - Suitable for businesses with 1-500 employees - Straightforward NPS scoring - Easy-to-use, survey-based feedback collection - Priced at $29 - Ideal for customer service or success teams
Trustmary vs eNPS vs Zonka Feedback — at a glance
| Feature | Trustmary | eNPS | Zonka Feedback |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | 4.7 / 5 |
| Reviews | 43 | 4 | 130 |
| Starting price | $190 /Month | $29 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Trustmary and eNPS
- Pricing: Trustmary starts at $190 /Month, while eNPS starts at $29 /Month.
- Target audience: Trustmary is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
- User satisfaction: Trustmary scores higher with a 4.6-star average.
- Deployment: Trustmary supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.
Compare Trustmary vs eNPS vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.
Description | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 8.2/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Trustmary, eNPS and Zonka Feedback Compare on Features?
Total Features | 27 Features | 11 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustmary, eNPS and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Trustmary vs eNPS User Reviews & Rating Comparison
User Ratings | 4.5 (based on 4 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Destia  Lumon  Happyornot | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustmary or eNPS?
- Trustmary edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustmary and eNPS offer a free trial?
- Yes, both Trustmary and eNPS offer a free trial.
- What is the starting price of Trustmary vs eNPS?
- Trustmary starts at $190 /Month. eNPS starts at $29 /Month.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include Zonka Feedback, Retently, FeedbackLink, Promoter Ninja, GrowthScore.