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Trustmary vs CIOPulse vs Zonka Feedback Comparison

Last updated:

Trustmary

4.6(43 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

CIOPulse

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate modules or bundled together in the…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Trustmary leads on user satisfaction with a 4.6-star rating across 43 reviews.

SpotSaaS Analysis

TrustmaryCIOPulseZonka Feedback

The core difference is that Trustmary specializes in scalable, automated NPS feedback collection tailored for e-commerce and social platforms, while CIOPulse lacks detailed information regarding its offerings and target audience. Ideal buyers for Trustmary are small to medium-sized businesses in the e-commerce or social networking sectors, whereas CIOPulse's intended users remain unspecified.

- Best for automated NPS feedback - Ideal for small to medium businesses - Focused on e-commerce and social platforms - Simple and low-complexity tool - Priced at $190 - Scalable solution for feedback collection

- No detailed offerings available - Target audience not specified - Pricing information not listed - Lacks clarity on ideal use cases - Company size suitability unknown - Further details required for evaluation

Trustmary vs CIOPulse vs Zonka Feedback — at a glance

FeatureTrustmaryCIOPulseZonka Feedback
Rating4.6 / 54.7 / 5
Reviews43130
Starting price$190 /MonthContact for pricing$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Trustmary and CIOPulse

  • Pricing: Trustmary starts at $190 /Month. CIOPulse pricing is not publicly listed.
  • Free trial: Trustmary offers a free trial; CIOPulse does not.
  • Deployment: Trustmary supports SaaS/Web/Cloud; CIOPulse supports SaaS/Web/Cloud.

Compare Trustmary vs CIOPulse vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustmary - NPS Software
Talk to an expert
Talk to an expert
CIOPulse
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

CIOPulse

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Trustmary typically suits Large Enterprises and Medium Business. CIOPulse tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate ... Read More about CIOPulse

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $190
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(43)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

CIOPulse has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Trustmary, CIOPulse and Zonka Feedback Compare on Features?

Total Features

27 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare Trustmary, CIOPulse and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $190
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Trustmary pricing
        CIOPulse pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Trustmary vs CIOPulse User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        9

        2

        0

        0

        0

        No reviews available for this product

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

        What buyers like

        • Ease of use
        • Automation of feedback collection
        • Integration with other platforms

        Common complaints

        • Limited widget features for website integration
        • Lack of visually appealing and versatile reporting options

        What buyers like

        • Comprehensive practice management
        • Modular purchasing options
        • User-friendly interface

        Common complaints

        • Can be expensive for full package
        • Limited integrations available
        • Learning curve for new users

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to use interface with ongoing improvements

        • Automated feedback collection ensuring no customer input is missed

        • Simple dashboard providing quick access to NPS and recommendations

        • Limited advanced features in website integration widgets

        • Output reports available only in limited, less visually appealing formats

        • Offers modular components for tailored solutions.

        • Enhances practice efficiency through integrated management.

        • User-friendly design simplifies practice operations.

        • Total cost can escalate with multiple modules.

        • Integration limitations may hinder functionality.

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Destia

        Destia

        Lumon

        Lumon

        Happyornot

        Happyornot

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Trustmary or CIOPulse?
        Trustmary edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Trustmary and CIOPulse offer a free trial?
        Trustmary offers a free trial. CIOPulse does not.
        What is the starting price of Trustmary vs CIOPulse?
        Trustmary starts at $190 /Month. CIOPulse starts at Contact for pricing.
        What are the top alternatives to Trustmary?
        Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
        What are the top alternatives to CIOPulse?
        Top alternatives to CIOPulse include Zonka Feedback, Emojics, Startquestion, Customer.guru, SatisMeter.

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