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Compare Truly vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Truly - Call Center Software

Truly

(150)
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uContact - Call Center Software

uContact

(29)
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Overview
Affiliate Disclosure

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Starts from $55 , Billed Yearly
  • Starts from $50
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

8.8/10

User Ratings

4.6

(104)

4.9

(29)
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Software Demo

Demo

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $55 , Billed Yearly
          • $50
          Pricing Plans

          • Growth

            Get Started

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            Get Started

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.6

          (based on 104 reviews)

          4.9

          (based on 29 reviews)
          Rating Distribution

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Excellent

          24

          Very Good

          5

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

          Pros and Cons

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          • Intuitive and user-friendly platform, suitable for both users and supervisors.

          • Real-time monitoring capabilities for call center operations.

          • Effective in increasing conversion numbers and connecting with leads.

          • Versatile omnichannel communication features.

          • Some users may find the platform complex initially without proper training or support.

          • Limited customizations and marketplace options for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers
          Uber

          Uber

          wework

          wework

          Wix

          Wix

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Calabrio One - Call Center Software
          Calabrio One

          4.2

          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Truly offers Free Trial, but uContact does not.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          uContact is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Truly Starts at $55/User/Month when Billed Yearly whereas for uContact Starts at $50/User/Month.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

          Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA