Truly vs Kixie Comparison
Truly
Starting at $55 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…
Kixie
Starting at $35 paid
- Small Business
- Mid-Market
Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call coaching directly from the CRM.…
Kixie leads on user satisfaction with a 4.7-star rating across 740 reviews.
Truly vs Kixie — at a glance
| Feature | Truly | Kixie |
|---|---|---|
| Rating | 4.6 / 5 | 4.7 / 5 |
| Reviews | 104 | 740 |
| Starting price | $55 /User/Month | $35 paid |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Small Business, Mid-Market |
| Category | Call Center Software | Auto Dialer Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | Cloud, Mobile - iOS, Mobile - Android, Chrome Extension |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Email Support, Phone Support, Live Chat, Help Center, Onboarding Support |
| Data residency | Global | — |
Key differences between Truly and Kixie
- Pricing: Truly starts at $55 /User/Month, while Kixie starts at $35 paid.
- Free trial: Truly offers a free trial; Kixie does not.
- Target audience: Truly is built for Large Enterprises and Medium Business, while Kixie targets Small Business and Mid-Market.
- User satisfaction: Kixie scores higher with a 4.7-star average.
- Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Kixie supports Cloud, Mobile - iOS, Mobile - Android, Chrome Extension.
Truly vs Kixie — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized sales teams needing real-time, multi-channel customer engagement.
- You require seamless Salesforce integration to streamline sales workflows and CRM updates.
- Your team values zero-latency responses across voice, chat, and social channels for engagement.
- You need flexible access via both desktop and mobile apps for on-the-go call management.
- Your organization demands extensive customization and a broad marketplace of advanced features.
- You have new users who need extensive onboarding due to the platform’s feature complexity.
Small Business, Mid-Market
Truly typically suits Large Enterprises and Medium Business. Kixie tends to fit Small Business and Mid-Market better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly | Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call ... Read More about Kixie |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Collaboration: It builds a collaborative environment that lets teams communicate effectively. As a manager, you'll appreciate how it simplifies workflows, keeping everyone informed and reducing email overload.
- Improved Productivity: Truly's intuitive interface helps your team focus on what matters most. Administrators complete tasks faster because the software reduces distractions and automates routine processes.
- Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
- CRM-Native Dialing: Calling directly from HubSpot or Salesforce records with automatic activity logging eliminates tab-switching and manual CRM updates — reps stay in their workflow.
- More Conversations Per Hour: PowerCall multi-line dialing connects reps only to live humans, eliminating voicemail and ring-time waste and tripling effective calling capacity.
- Higher Answer Rates: Local presence dialing shows a local number to prospects, significantly improving pick-up rates versus an unknown out-of-state number.
Best fit
- 50-500 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
- HubSpot-native sales teams wanting a power dialer that logs calls automatically without leaving HubSpot
- SMB outbound sales teams looking to triple live conversation volume without switching CRMs or building custom integrations
- Sales managers wanting real-time call coaching and automatic transcription to accelerate rep ramp time
Reasons buyers look elsewhere
- Lacks flavor variety — consumers seeking niche options like botanical blends or regional craft seltzers often switch brands
- Price-sensitive buyers choose competitors offering comparable quality at 15-20% lower cost per unit
- Demands lower sugar content or specific certifications (organic, non-GMO) that Truly doesn't provide
No alternatives guidance available yet.
Software Demo
Demo |  Truly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Truly and Kixie Compare on Features?
Total Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Truly and Kixie on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🌐 Global | — |
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Truly User Reviews & Rating Comparison
User Ratings | 4.7 (based on 740 reviews) | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 740 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Uber  wework  Wix | No Customers information available. |
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Top Alternatives to Truly and Kixie in 2026
Alternatives | No Alternative products available. |
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Related Blogs and Articles for Auto Dialer Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Truly or Kixie?
- Kixie edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Truly and Kixie offer a free trial?
- Truly offers a free trial. Kixie does not.
- What is the starting price of Truly vs Kixie?
- Truly starts at $55 /User/Month. Kixie starts at $35 paid.
- What are the top alternatives to Truly?
- Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.