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Truly vs ICTBroadcast Comparison

Last updated:

Truly

4.6(104 reviews)

Starting at $55 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…

ICTBroadcast

4.7(3 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

ICTBroadcast is an auto dialer and call center platform built on the open-source Asterisk communications framework. It supports voice, SMS, fax, and email outreach with multiple dialing modes — progressive, predictive, p…

ICTBroadcast leads on user satisfaction with a 4.7-star rating across 3 reviews.

Truly vs ICTBroadcast — at a glance

FeatureTrulyICTBroadcast
Rating4.6 / 54.7 / 5
Reviews1043
Starting price$55 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryCall Center SoftwareAuto Dialer Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacBrowser Based (Cloud)
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
Data residencyGlobalGlobal

Key differences between Truly and ICTBroadcast

  • Pricing: Truly starts at $55 /User/Month. ICTBroadcast pricing is not publicly listed.
  • User satisfaction: ICTBroadcast scores higher with a 4.7-star average.
  • Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ICTBroadcast supports Browser Based (Cloud).

Truly vs ICTBroadcast — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Truly - Call Center Software
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ICTBroadcast
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Truly

Best for medium-sized sales teams needing real-time, multi-channel customer engagement.

Choose if
  • You require seamless Salesforce integration to streamline sales workflows and CRM updates.
  • Your team values zero-latency responses across voice, chat, and social channels for engagement.
  • You need flexible access via both desktop and mobile apps for on-the-go call management.
Consider alternatives if
  • Your organization demands extensive customization and a broad marketplace of advanced features.
  • You have new users who need extensive onboarding due to the platform’s feature complexity.

ICTBroadcast

Best for call centers needing robust multi-channel communication integration.

Choose if
  • You require integrated Voice, SMS, Fax, and Email in one platform.
  • Your team can manage medium complexity setups leveraging open-source Asterisk.
  • You operate a call center or telemarketing agency needing comprehensive management features.
Consider alternatives if
  • You lack existing telephony infrastructure to support Asterisk-based systems.
  • You need a simple, standalone auto-dialer without multi-channel capabilities.

Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. ICTBroadcast: Best for call centers needing robust multi-channel communication integration.

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly

ICTBroadcast is an auto dialer and call center platform built on the open-source Asterisk communications framework. It supports voice, SMS, fax, and email outreach with multiple dialing ... Read More about ICTBroadcast

Entry Level Pricing

  • Starts from $55 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.67

(3)

Best Company Size

50-500 employeesMedium Business
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Truly

  • Smooth Collaboration: It builds a collaborative environment that lets teams communicate effectively. As a manager, you'll appreciate how it simplifies workflows, keeping everyone informed and reducing email overload.
  • Improved Productivity: Truly's intuitive interface helps your team focus on what matters most. Administrators complete tasks faster because the software reduces distractions and automates routine processes.
  • Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
Best fit

Best fit

Truly

  • 50-500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

Truly

  • Lacks flavor variety — consumers seeking niche options like botanical blends or regional craft seltzers often switch brands
  • Price-sensitive buyers choose competitors offering comparable quality at 15-20% lower cost per unit
  • Demands lower sugar content or specific certifications (organic, non-GMO) that Truly doesn't provide

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Truly and ICTBroadcast Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Truly and ICTBroadcast on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $55 , Billed Yearly
      • Not Available

      Pricing Plans

      • Growth

        • Up to 10 Users

        • CRM Integrations

        • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

        Show more +

      • Enterprise

        • International Numbers & Calling

        • Call Transcription

        • Premium Deskphone & Conference Room Integration

        Show more +

      • Not Available

      Pricing Page

      Truly pricing
      ICTBroadcast pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🌐 Global
      🌐 Global

      Truly User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      114

      26

      6

      4

      0

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues.

      What buyers like

      • Ease of use
      • CRM integration
      • Call quality

      Common complaints

      • Feature complexity for new users
      • Limited customization options

      Buyer sentiment

      Overall positive sentiment with appreciation for multi-channel features and robustness, tempered by concerns about pricing transparency and setup complexity.

      What buyers like

      • Multi-channel communication
      • System robustness
      • Feature comprehensiveness

      Common complaints

      • Pricing opacity
      • Setup complexity

      Pros and Cons

      • Reliable metadata flow to CRM enhancing efficiency

      • Strong integration with Salesforce for efficient workflow and tracking

      • Availability of both desktop and mobile apps for flexible usage

      • Intimidating richness of features for new users without adequate support

      • Limited customization options and marketplace for advanced functionalities

      • Integration of multiple communication channels (Voice, SMS, Fax, Email)

      • Robustness due to open-source Asterisk framework

      • Comprehensive call center management features

      • Limited publicly available pricing information

      • Potential complexity in setup and configuration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Truly or ICTBroadcast? Tell buyers what actually differs.

      List of Customers

      Customers

      Uber

      Uber

      wework

      wework

      Wix

      Wix

      No Customers information available.

      Top Alternatives to Truly and ICTBroadcast in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Truly or ICTBroadcast?
      ICTBroadcast edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Truly and ICTBroadcast offer a free trial?
      Yes, both Truly and ICTBroadcast offer a free trial.
      What is the starting price of Truly vs ICTBroadcast?
      Truly starts at $55 /User/Month. ICTBroadcast starts at Contact for pricing.
      What are the top alternatives to Truly?
      Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
      What are the top alternatives to ICTBroadcast?
      Top alternatives to ICTBroadcast include Sales Sling, Adversus, TalkChief, TP Smart Dialer, CallCenterHosting Predictive Dialer.