ICTBroadcast Review: Is It The Right Auto Dialer Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
ICTBroadcast offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ICTBroadcast?
ICTBroadcast is an auto dialer and call center platform built on the open-source Asterisk communications framework. It supports voice, SMS, fax, and email outreach with multiple dialing modes — progressive, predictive, power, and preview — as well as manual dialing via WebRTC web phones. Designed for call centers that need to automate outbound contact while maintaining the ability to personalize individual interactions.
Pricing
ICTBroadcast offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Browser Based (Cloud)
Desktop only — no mobile app
ICTBroadcast was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ICTBroadcast
- Use cases
- Call centers, Customer support teams, Telemarketing agencies
- Team types
- Contact center managers, Telephony administrators
- Company size
- Small Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose ICTBroadcast
Integration of multiple communication channels (Voice, SMS, Fax, Email)
Robustness due to open-source Asterisk framework
Comprehensive call center management features
Is ICTBroadcast right for you?
Best for call centers needing robust multi-channel communication integration.
Choose ICTBroadcast if
- You require integrated Voice, SMS, Fax, and Email in one platform.
- Your team can manage medium complexity setups leveraging open-source Asterisk.
- You operate a call center or telemarketing agency needing comprehensive management features.
Consider alternatives if
- You lack existing telephony infrastructure to support Asterisk-based systems.
- You need a simple, standalone auto-dialer without multi-channel capabilities.
ICTBroadcast pros and cons
- ICTBroadcast pros
Integration of multiple communication channels (Voice, SMS, Fax, Email)
Robustness due to open-source Asterisk framework
Comprehensive call center management features
- ICTBroadcast cons
Limited publicly available pricing information
Potential complexity in setup and configuration
Ready to try it?
Get started with ICTBroadcast
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare ICTBroadcast side-by-side with top Auto Dialer Software alternatives.
What is the pricing of ICTBroadcast?
ICTBroadcast uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if ICTBroadcast fits your budget?
ICTBroadcast reviews and ratings
Buyer sentiment
Overall positive sentiment with appreciation for multi-channel features and robustness, tempered by concerns about pricing transparency and setup complexity.
What buyers like
- Multi-channel communication
- System robustness
- Feature comprehensiveness
Common complaints
- Pricing opacity
- Setup complexity
Are you using ICTBroadcast?
What users are saying
EU
Ellsa undefined
09/24/25
ICTBroadcast — The Most Complete Autodialer and Communication Platform
What really stands out about ICTBroadcast is how it unifies everything into one platform—voice, SMS, email, and fax—so I don’t have to rely on ...
Read more
WA
Waheed Asgar
02/28/24
Good Software And good work ICTBroadcast
ICTBroadcast Service Provider Edition provides an extensive array of functionalities, such as unified communications, adaptable multi-service ...
Read more
SA
Sheraz Ameer
02/26/24
Good Work ICTBroadcast
ICTBroadcast Service Provider Edition showcases integrated communications, adaptable billing options, an advanced routing system, and a comprehensive ...
Read more
- See if ICTBroadcast fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ICTBroadcast?
Analyzes the audio at the start of an outbound call to judge whether a person or a voicemail system has picked up. Machine answers can then…
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels s…
Works through a list of numbers one at a time, placing the next call automatically as soon as the agent finishes the previous one. Because i…
A predictive dialer is an outbound dialing system that selects numbers from a list and dials them automatically. A predictive dialer dials n…
Shows the agent the contact's record before the call is placed and lets them decide when, or whether, to dial. The trade-off is deliberate:…
Progressive dialing is a "middle ground" solution between manual and more advanced predictive dialer solutions. When making outbound calls,…
Sends a single recorded audio message out to many phone numbers at once, without an agent on the line. It is used for notifications, reminde…
ICTBroadcast security and data handling
Key compliance certifications and security features for IT and security teams evaluating ICTBroadcast.
Developer & data
Alternatives to ICTBroadcast
ICTBroadcast Support Options
Frequently Asked Questions About ICTBroadcast
Common questions buyers ask before choosing ICTBroadcast.
ICTBroadcast is a Auto Dialer Software. ICTBroadcast offers Predictive Dialer, Power Dialer, Progressive Dialer, Preview Dialer, Multi-Channel Communication and many more functionalities.
ICTBroadcast is a strong fit if: You require integrated Voice, SMS, Fax, and Email in one platform.; Your team can manage medium complexity setups leveraging open-source Asterisk.. Consider alternatives if: You lack existing telephony infrastructure to support Asterisk-based systems.; You need a simple, standalone auto-dialer without multi-channel capabilities..
Buyers commonly note the following limitations of ICTBroadcast: Limited publicly available pricing information; Potential complexity in setup and configuration; Smaller user base with limited user reviews.
Some top alternatives to ICTBroadcast includes Sales Sling, Adversus, TalkChief, TP Smart Dialer and Mojo Dialer.
ICTBroadcast offers Free Trial, One-time license, Quotation Based pricing models
The starting price is not disclosed by ICTBroadcast. You can visit ICTBroadcast pricing page to get the latest pricing.
Ready to try it?
Get started with ICTBroadcast
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].