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Tripleseat vs BizPlus CRM vs Bigin by Zoho CRM Comparison

Last updated:

Tripleseat

4.3(287 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

BizPlus CRM

3.5(2 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

BizPlus CRM is a highly customizable cloud based Customer Relationship Management (CRM) solution designed to provide every day business users with an easy to use yet scalable platform that enables them to manage and grow…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Tripleseat leads on user satisfaction with a 4.3-star rating across 287 reviews.

Tripleseat vs BizPlus CRM vs Bigin by Zoho CRM — at a glance

FeatureTripleseatBizPlus CRMBigin by Zoho CRM
Rating4.3 / 53.5 / 54.3 / 5
Reviews2872119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forMedium Business, Small BusinessMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSGlobalGlobal

Key differences between Tripleseat and BizPlus CRM

  • User satisfaction: Tripleseat scores higher with a 4.3-star average.
  • Deployment: Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BizPlus CRM supports SaaS/Web/Cloud.

Compare Tripleseat vs BizPlus CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tripleseat - CRM Software
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BizPlus CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Tripleseat

Best for

Medium Business, Small Business

BizPlus CRM

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Tripleseat typically suits Medium Business and Small Business. BizPlus CRM tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat

BizPlus CRM is a highly customizable cloud based Customer Relationship Management (CRM) solution designed to provide every day business users with an easy to use yet scalable platform that ... Read More about BizPlus CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.5

(2)
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How do Tripleseat, BizPlus CRM and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Tripleseat, BizPlus CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        BizPlus CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Tripleseat vs BizPlus CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        229

        80

        21

        0

        0

        1

        4

        1

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 330 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface that simplifies event management tasks, even for non-technical users.
        • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
        • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

        Common complaints

        • Email communication issues, with messages sometimes landing in spam or being confusing for clients.
        • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
        • Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 6 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Highly customizable
        • Cloud-based solution
        • User-friendly interface

        Common complaints

        • Customization can be complex
        • Limited out-of-the-box features
        • May require additional training

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Automates the booking process for efficiency.

        • Comprehensive contact management enhances organization.

        • PCI compliance ensures secure transactions.

        • Limited to hospitality applications.

        • Complexity may deter new users.

        • Extensive customization options

        • Scalable for growing businesses

        • User-friendly interface enhances adoption

        • Customization may require technical expertise

        • Initial setup can be time-consuming

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Spin

        Spin

        Tao Group Hospitality

        Tao Group Hospitality

        Bouchon

        Bouchon

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Tripleseat or BizPlus CRM?
        Tripleseat edges out the other on user ratings (4.3 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Tripleseat and BizPlus CRM offer a free trial?
        Neither Tripleseat nor BizPlus CRM currently lists a free trial.
        What is the starting price of Tripleseat vs BizPlus CRM?
        Tripleseat starts at Contact for pricing. BizPlus CRM starts at Contact for pricing.
        What are the top alternatives to Tripleseat?
        Top alternatives to Tripleseat include Bigin by Zoho CRM, Planning Pod, SimpleCRM, CRM.me, PlanPlus Online.
        What are the top alternatives to BizPlus CRM?
        Top alternatives to BizPlus CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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