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TOPdesk vs EV Service Manager - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

TOPdesk - Service Desk Software

TOPdesk

(1)
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EV Service Manager - Service Desk Software

EV Service Manager

(82)
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TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More

Free Trial Availability

  • No free trial

User Ratings

2.3

(412)

3.9

(84)
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Software Demo

Demo

What Do TOPdesk and EV Service Manager Cost?

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      		topdesk pricing

      Pricing information not available

      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
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      Get Quote

      TOPdesk User Reviews & Rating Comparison

      User Ratings

      2.3

      (based on 412 reviews)

      3.9

      (based on 84 reviews)

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Excellent

      34

      Very Good

      33

      Good

      8

      Poor

      5

      Terible

      2

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      List of Customers

      Customers

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      University of Memphis

      University of Memphis

      Mcdonalds

      Mcdonalds

      AP

      AP

      American Red Cross

      American Red Cross

      Media and Screenshots

      Screenshots

      Asset Management Campaign Labs

      6 Screenshots

      Service Manager Administration

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to TOPdesk and EV Service Manager in 2025

      Alternatives

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      TOPdesk offers Free Trial, but EV Service Manager does not.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      EV Service Manager is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both TOPdesk and EV Service Manager are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Some top alternatives to EV Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Mint Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, ReadyDesk and Sitehelpdesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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