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Tiledesk vs Cero Comparison

Last updated:

Tiledesk

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…

Cero

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Cero is a revolutionary patient communication platform that enables healthcare organizations to effectively communicate with all their patients in real-time. With Cero, users can interact with patients more empatheticall…

Tiledesk vs Cero — at a glance

FeatureTiledeskCero
Rating
Reviews
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium Business
CategoryLive Chat SoftwareChatbots Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsHIPAA
Data residencyGlobalUS

Key differences between Tiledesk and Cero

  • Free trial: Tiledesk offers a free trial; Cero does not.
  • Target audience: Tiledesk is built for Large Enterprises and Medium Business, while Cero targets Individuals and Freelancers / Consultants.
  • Deployment: Tiledesk supports SaaS/Web/Cloud; Cero supports SaaS/Web/Cloud.

Tiledesk vs Cero — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tiledesk - Live Chat Software
Talk to an expert
Talk to an expert
Cero - Chatbots Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Tiledesk

Best for

Large Enterprises, Medium Business, Small Business

Cero

Best for

Individuals, Freelancers / Consultants, Medium Business

Tiledesk typically suits Large Enterprises and Medium Business. Cero tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk

Cero is a revolutionary patient communication platform that enables healthcare organizations to effectively communicate with all their patients in real-time. With Cero, users can interact ... Read More about Cero

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.7/10

Not Available

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Get pricing help

Software Demo

Demo

No software demo available

Cero has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Tiledesk and Cero Compare on Features?

Total Features

121 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare Tiledesk and Cero on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • SANDBOX

        Free

        • 1 user included

        • 200 conversations per month

        • 2 AI Agents

        Show more +

      • BASIC

        € 15/month

        • 1 user included

        • 800 conversations per month

        • 5 AI Agents

        Show more +

      • PREMIUM

        € 100/month

        • 2 users included

        • 3,000 conversations per month

        • 20 AI Agents

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Tiledesk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Tiledesk User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-powered chatbot creation
      • Drag-and-drop interface
      • Customizable AI agents

      Common complaints

      • Steep learning curve for beginners
      • Limited pre-built templates
      • Requires technical knowledge for advanced features

      What buyers like

      • Real-time patient communication
      • Automated responses
      • Cost-effective support

      Common complaints

      • Limited to healthcare sector
      • May lack personalization
      • Requires existing system compatibility

      Pros and Cons

      • User-friendly design allows for quick chatbot creation.

      • Custom training enhances the chatbot's effectiveness.

      • Scalability supports growing customer service needs.

      • Beginners may find the platform challenging.

      • Limited templates may require more customization.

      • Enhances patient engagement through real-time communication.

      • Automates routine tasks, freeing up staff resources.

      • Integration challenges with legacy systems.

      • May not cater to all patient demographics.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Allianz Insurance

      Allianz Insurance

      No Customers information available.

      Media and Screenshots

      Screenshots

      Tiledesk

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Tiledesk and Cero in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Tiledesk or Cero?
      Tiledesk and Cero are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Chatbots Software needs.
      Do Tiledesk and Cero offer a free trial?
      Tiledesk offers a free trial. Cero does not.
      What is the starting price of Tiledesk vs Cero?
      Tiledesk starts at Contact for pricing. Cero starts at Contact for pricing.
      What are the top alternatives to Tiledesk?
      Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.
      What are the top alternatives to Cero?
      Top alternatives to Cero include OneBot, ChatBot, Kommunicate, KODA Bots, Chatamo.

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