Kommunicate Review: Is It The Right Bot Platforms Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $33.33 / Month when Billed Yearly
Santander
Accenture
KPMG
Pearson
HDFC LifeTrusted by teams including Santander
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Kommunicate?
Kommunicate, the premier customer support hub brought to you by Kommunicate, offers top-notch automation tools to enhance customer experience and generate more leads on the go. With Kommunicate, companies can effortlessly create AI-powered chatbots without the need to code. This platform combines the best of human touch and automation, allowing businesses to boost customer engagement through rich messaging. Its user-friendly chatbot builder lets you create custom workflows and NLP-based bots for tasks like scheduling meetings, qualifying leads, and providing 24/7 support. The integrated dashboard makes it easy to manage customer conversations across multiple channels, including live chat, bots, WhatsApp, Facebook, and Line. Additionally, Kommunicate allows you to create a unique help center for
Pricing
Starts from $33.33 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Kommunicate Software Demo
Kommunicate was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Kommunicate
- Use cases
- Customer support automation, Lead generation, E-commerce customer engagement
- Team types
- Customer support teams, Sales teams
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Low
Why teams choose Kommunicate
No-code AI chatbot builder enabling easy creation of custom workflows
Combination of human support and automation for enhanced customer engagement
Rich messaging capabilities that improve customer experience
Is Kommunicate right for you?
Best for small to medium businesses needing easy no-code AI chatbots.
Choose Kommunicate if
- You want to quickly build AI-powered chatbots without coding skills.
- Your team needs a flexible blend of automated and human customer support.
- You aim to boost lead generation and e-commerce engagement efficiently.
Consider alternatives if
- Your company requires highly customized or complex chatbot workflows.
- You are an enterprise needing extensive on-premise deployment or heavy IT involvement.
What buyers should know before shortlisting Kommunicate
Kommunicate stands out for its ease of use, allowing businesses to create AI chatbots without coding. Its blend of automation and human touch enhances customer engagement, making it suitable for various industries.
Kommunicate pros and cons
- Kommunicate pros
No-code AI chatbot builder enabling easy creation of custom workflows
Combination of human support and automation for enhanced customer engagement
Rich messaging capabilities that improve customer experience
- Kommunicate cons
Limited information on advanced customization or integration options
Pricing details are not publicly available, requiring sales contact
Ready to try it?
Get started with Kommunicate
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Kommunicate side-by-side with top Bot Platforms Software alternatives.
What is the pricing of Kommunicate?
Kommunicate Pricing Plans
Start
2 teammates included
$200 per Year per Teammate
Unlimited bots
Upto 1,000 MTU
MTU Overage at $0.01
Show more +
Grow
5 teammates included
$300 per Year per Teammate
Unlimited bots
Upto 5,000 MTU
Includes features of Start plan, plus
Show more +
Scale
10 teammates included
$500 per Year per Teammate
Unlimited bots
Upto 10,000 MTU
Includes features of Grow plan, plus
Show more +
Business
Includes features of Scale plan, plus
Unlimited users who interact with bot/month
Custom made chatbots
All channels
Custom integrations
Show more +
Kommunicate reviews and ratings
Buyer sentiment
Overall positive sentiment with users appreciating ease of use and automation features.
What buyers like
- Ease of use
- Automation capabilities
- Customer engagement improvement
Common complaints
- Pricing transparency
- Limited advanced customization
Are you using Kommunicate?
What users are saying
W
Wesley
10/18/24
worse app ever with a bunch of Indian…
worse app ever with a bunch of Indian support
AU
Anonymous User
12/19/23
"Amazing tool"
What do you like best about Kommunicate? We've greatly benefited from using Kommunicate, which has significantly improved our handling of customer ...
Read more
AS
Artyom S
12/15/23
"Amazing tool"
What do you like best about Kommunicate? Kommunicate has helped my organization to solve lot of customer queries and because of which my business and ...
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DD
Dheeraj D
11/10/23
"Easy setup process!"
What do you like best about Kommunicate? Upgrade option of platform with their generative ai powered platform it becomes very easy to integrate ...
Read more
MV
Martin v
09/20/23
"Kommunicate is super easy to use."
What do you like best about Kommunicate? The support team has been helpful throughout the whole process from onboarding to escalations.It is now very ...
Read more
AU
Anonymous User
03/25/23
"So helpful and great customer service recieved"
What do you like best about Kommunicate? This was very easy to use and integrate on different platforms, i would highly recommend this. What do you ...
Read more
- See if Kommunicate fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Kommunicate?
AI-based chatbots, also known as virtual assistants, are computer programs that leverage artificial intelligence (AI) technology to interact…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
To improve attraction, brands are turning to individualized branding tactics. Brands are putting more power in the hands of consumers than e…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Drag and drop allows users to choose an object or a portion of text and move it to the desired location by dragging or "dropping" it. It can…
A knowledge base is a centralized documentation repository that includes frequently asked questions, how-to guides, and troubleshooting inst…
The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Natural Language Processing (NLP) is a software feature that enables computers to understand, interpret, and manipulate human language. It i…
Omnichannel customer engagement refers to a comprehensive approach towards managing customer interactions across multiple channels or touchp…
Route to human refers to the feature in AI-powered customer service systems that seamlessly transfers complex or sensitive queries from the…
Kommunicate security and data handling
Key compliance certifications and security features for IT and security teams evaluating Kommunicate.
Certifications
Security features
Developer & data
Alternatives to Kommunicate
Kommunicate Customers
Santander
Accenture
KPMG
Pearson
HDFC Life
Eurostar
Kommunicate Support Options
Frequently Asked Questions About Kommunicate
Common questions buyers ask before choosing Kommunicate.
Kommunicate is a Bot Platforms Software. Kommunicate offers AI based Chatbots, Natural Language Processing, Live Chat, Chat (Messaging), Route to Human and many more functionalities.
Kommunicate is a strong fit if: You want to quickly build AI-powered chatbots without coding skills.; Your team needs a flexible blend of automated and human customer support.. Consider alternatives if: Your company requires highly customized or complex chatbot workflows.; You are an enterprise needing extensive on-premise deployment or heavy IT involvement..
Buyers commonly note the following limitations of Kommunicate: Limited information on advanced customization or integration options; Pricing details are not publicly available, requiring sales contact; May not suit enterprises needing highly complex or process-heavy solutions.
Some top alternatives to Kommunicate includes Octane AI, ActiveChat, Enterprise Bot, ChatBot and Botfront.
Kommunicate offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Kommunicate is $33.33/Month when Billed Yearly
Ready to try it?
Get started with Kommunicate
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].