Tiledesk vs BotPenguin Comparison
Tiledesk
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…
BotPenguin
Starting at $12.50 /Month
- Medium Business
- Small Business
BotPenguin is a complete chatbot software for creating, training, and deploying chatbots. There are many use cases of installing chatbots, for example, sales representatives in distress help, customer service support age…
BotPenguin leads on user satisfaction with a 4.7-star rating across 3 reviews.
Tiledesk vs BotPenguin — at a glance
| Feature | Tiledesk | BotPenguin |
|---|---|---|
| Rating | — | 4.7 / 5 |
| Reviews | — | 3 |
| Starting price | Contact for pricing | $12.50 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business |
| Category | Live Chat Software | Chatbots Software |
| Integrations | 1+ apps | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | — | GDPR |
| Data residency | Global | US |
Key differences between Tiledesk and BotPenguin
- Pricing: BotPenguin starts at $12.50 /Month. Tiledesk pricing is not publicly listed.
- Free trial: Tiledesk offers a free trial; BotPenguin does not.
- Target audience: Tiledesk is built for Large Enterprises and Medium Business, while BotPenguin targets Medium Business and Small Business.
- Deployment: Tiledesk supports SaaS/Web/Cloud; BotPenguin supports SaaS/Web/Cloud.
Tiledesk vs BotPenguin — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses needing versatile, easy-to-use chatbots.
- You want a simple, streamlined chatbot setup with low complexity.
- You need chatbot support across sales, customer service, and marketing.
- You prefer a freemium pricing model to start without upfront costs.
- You are a large enterprise requiring advanced AI customization and scalability.
- You need transparent, detailed pricing beyond basic subscription and freemium tiers.
Tiledesk typically suits Large Enterprises and Medium Business. BotPenguin tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk | BotPenguin is a complete chatbot software for creating, training, and deploying chatbots. There are many use cases of installing chatbots, for example, sales representatives in distress ... Read More about BotPenguin |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 7.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Tiledesk and BotPenguin Compare on Features?
Total Features | 121 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Tiledesk and BotPenguin on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans | ||
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Tiledesk User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users appreciate BotPenguin's ease of use and versatility but note limited feedback and unclear pricing as concerns. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
|---|
List of Customers
Customers |  Allianz Insurance | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos |  4 Videos |  2 Videos |
Top Alternatives to Tiledesk and BotPenguin in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Tiledesk or BotPenguin?
- BotPenguin edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Tiledesk and BotPenguin offer a free trial?
- Tiledesk offers a free trial. BotPenguin does not.
- What is the starting price of Tiledesk vs BotPenguin?
- Tiledesk starts at Contact for pricing. BotPenguin starts at $12.50 /Month.
- What are the top alternatives to Tiledesk?
- Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.
- What are the top alternatives to BotPenguin?
- Top alternatives to BotPenguin include Alterra, SmatBot, Messenger Bot, ChatBot, ChatGen.