Compare Tidio Helpdesk vs HelpCrunch vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Tidio Helpdesk Visit website Visit Website *sponsored	HelpCrunch (243) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More
Entry Level Pricing	Starts from $24 , yearly	Starts from $12 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.2/10
User Ratings		4.5 (194)
	Visit website	Get Quote

Software Demo

Demo

Features

Total Features	13 Features	21 Features
Unique Features
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Pricing

Pricing Option
Starting From	$24 , yearly	$12 , Billed Yearly
Pricing Plans	Starter $29 /month Get Started Ideal for small businesses focused on enhancing customer satisfaction via live chat support. Everything in Free plus: 100 Handled Conversations Show more + Growth $59 /month Get Started Ideal for teams of all sizes prioritizing customer service as their competitive advantage. Everything in Starter plus: 250 Handled Conversations Show more + Plus $749 /month Get Started Everything in Growth plus: Custom quota of Handled Conversations Dedicated Success Manager Show more + Browse all pricing plans	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.5 (based on 194 reviews)
Rating Distribution	No reviews available for the product	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8
Expert's Review generated by AI	Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more
Pros and Cons	With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding. Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard. The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions. Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency. Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation. While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.	Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Glovo Jaguar Stanley	ESB Halebop Seranking

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Tidio Helpdesk and HelpCrunch offer a Free Trial.

Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Tidio Helpdesk Starts at $24/month when yearly whereas for HelpCrunch Starts at $12/User/Month when Billed Yearly.

Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Tidio Helpdesk vs HelpCrunch vs ZoomInfo Chat

Tidio Helpdesk

HelpCrunch

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure