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Thryv vs Bitrix24 Comparison

Last updated:

Thryv

4.8(369 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Thryv leads on user satisfaction with a 4.8-star rating across 369 reviews.

Thryv vs Bitrix24 — at a glance

FeatureThryvBitrix24
Rating4.8 / 53.9 / 5
Reviews369876
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyUSGlobal

Key differences between Thryv and Bitrix24

  • Free trial: Bitrix24 offers a free trial; Thryv does not.
  • Target audience: Thryv is built for Medium Business and Small Business, while Bitrix24 targets Large Enterprises and Medium Business.
  • User satisfaction: Thryv scores higher with a 4.8-star average.
  • Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Thryv vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thryv - CRM Software
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Bitrix24
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if
  • You run a small business with 1-100 employees needing streamlined CRM and marketing.
  • You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
  • You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
Consider alternatives if
  • Your business requires advanced paid advertising tracking and detailed marketing analytics.
  • You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Thryv: Best all-in-one CRM for small businesses needing simple, integrated marketing tools. Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows.

Description

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.84

(369)

Best Company Size

1-50 employees51-100 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

  • Client Management: Thryv allows you to easily manage client relationships, keeping important details accessible. You can track interactions and maintain communication history.
  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
  • Reliable Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv's intuitive scheduling system helps both you and your clients find suitable times easily, improving overall satisfaction.
Best fit

Best fit

Thryv

  • 1 to 100 employees
  • Small Business Services, Local Marketing, Professional Services, and Home Services
  • Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Bitrix24

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Thryv

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Bitrix24

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do Thryv and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Thryv and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Thryv pricing
      Bitrix24 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Thryv User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      339

      23

      3

      2

      2

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow improvement

      Common complaints

      • Advertising tracking limitations
      • Support complexity

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support

      • User-friendly interface enabling easy management of CRM, marketing, and scheduling

      • Comprehensive 24/7 support ensuring quick issue resolution

      • Inadequate or unreliable tracking for paid advertising campaigns

      • Layered support structure can cause frustration when resolving complex issues

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Thryv or Bitrix24? Tell buyers what actually differs.

      List of Customers

      Customers

      Eric Guel Photography

      Eric Guel Photography

      Green Tech Cleaning

      Green Tech Cleaning

      Hair by Sierra

      Hair by Sierra

      No Customers information available.

      Media and Screenshots

      Screenshots

      Automated Campaigns

      5 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to Thryv and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Thryv or Bitrix24?
      Thryv edges out the other on user ratings (4.8 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Thryv and Bitrix24 offer a free trial?
      Bitrix24 offers a free trial. Thryv does not.
      What is the starting price of Thryv vs Bitrix24?
      Thryv starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Thryv?
      Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.