Teladoc vs MyClinic Comparison
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
MyClinic
Starting at Contact for pricing
- Individuals
- Large Enterprises
MyClinic is a full-service telemedicine platform that enables live video visits with a healthcare provider from anywhere in the world. This patented video platform ensures the highest picture quality and most reliable co…
MyClinic leads on user satisfaction with a 4.5-star rating across 2 reviews.
Teladoc vs MyClinic — at a glance
| Feature | Teladoc | MyClinic |
|---|---|---|
| Rating | 2.2 / 5 | 4.5 / 5 |
| Reviews | 37 | 2 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA |
| Data residency | US | Global |
Key differences between Teladoc and MyClinic
- Target audience: Teladoc is built for Large Enterprises and Medium Business, while MyClinic targets Individuals and Large Enterprises.
- User satisfaction: MyClinic scores higher with a 4.5-star average.
- Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MyClinic supports SaaS/Web/Cloud.
Teladoc vs MyClinic — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Best for healthcare providers needing high-quality, secure telemedicine video visits.
- You require superior video quality and reliable real-time communication for patient care.
- Your organization prioritizes patient confidentiality with a secure telemedicine platform.
- You are a healthcare clinic or telemedicine provider seeking a streamlined, patented solution.
- Your organization lacks reliable internet access, impacting video visit quality.
- You operate outside healthcare and need a platform tailored to other industries.
Teladoc: Best for large healthcare providers needing broad telemedicine physician access. MyClinic: Best for healthcare providers needing high-quality, secure telemedicine video visits.
Description | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc | MyClinic is a full-service telemedicine platform that enables live video visits with a healthcare provider from anywhere in the world. This patented video platform ensures the highest ... Read More about MyClinic |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Teladoc and MyClinic Compare on Features?
Total Features | 5 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Teladoc and MyClinic on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Teladoc User Reviews & Rating Comparison
User Ratings | 2.2 (based on 37 reviews) | 4.5 (based on 2 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting video quality and reliability, though limited user feedback is available. What buyers like
Common complaints
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Pros and Cons |
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Top Alternatives to Teladoc and MyClinic in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Teladoc or MyClinic?
- MyClinic edges out the other on user ratings (4.5 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Teladoc and MyClinic offer a free trial?
- Neither Teladoc nor MyClinic currently lists a free trial.
- What is the starting price of Teladoc vs MyClinic?
- Teladoc starts at Contact for pricing. MyClinic starts at Contact for pricing.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
- What are the top alternatives to MyClinic?
- Top alternatives to MyClinic include Doxy.me, DrCare247, 1upHealth, Carepatron, Upvio.