Teladoc vs Amwell Comparison
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
SpotSaaS Analysis
TeladocAmwell
The core difference between Teladoc and Amwell lies in Teladoc's focus on broad access to a wide network of physicians, while Amwell emphasizes integrated telemedicine tools with patient monitoring capabilities. Teladoc is ideal for large healthcare providers seeking extensive physician access, whereas Amwell suits medium to large organizations looking for a comprehensive telemedicine solution with diagnostic integration.
- Best for large healthcare providers - Offers access to a wide network of board-certified physicians - Supports both acute and chronic care - Comprehensive telemedicine platform - Features include video chat and prescription refills - Suitable for medium and large enterprises
- Best for medium to large healthcare organizations - Combines computerized and manual diagnosis - Provides integrated patient monitoring features - Includes tracking for blood pressure and weight - Focused on telemedicine tools - Suitable for organizations needing comprehensive solutions
Teladoc vs Amwell — at a glance
| Feature | Teladoc | Amwell |
|---|---|---|
| Rating | 2.2 / 5 | 3.3 / 5 |
| Reviews | 37 | 2,124 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Business Hours |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Teladoc and Amwell
- Target audience: Teladoc is built for Large Enterprises and Medium Business, while Amwell targets Individuals and Large Enterprises.
- User satisfaction: Amwell scores higher with a 3.3-star average.
- Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Teladoc vs Amwell — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Teladoc: Best for large healthcare providers needing broad telemedicine physician access. Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools.
Description | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Teladoc and Amwell Compare on Features?
Total Features | 5 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Teladoc and Amwell on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Teladoc User Reviews & Rating Comparison
User Ratings | 2.2 (based on 37 reviews) | 3.3 (based on 2124 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
| Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
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Pros and Cons |
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Top Alternatives to Teladoc and Amwell in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Teladoc or Amwell?
- Amwell edges out the other on user ratings (3.3 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Teladoc and Amwell offer a free trial?
- Neither Teladoc nor Amwell currently lists a free trial.
- What is the starting price of Teladoc vs Amwell?
- Teladoc starts at Contact for pricing. Amwell starts at Contact for pricing.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.