Teladoc vs 1upHealth Comparison
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Teladoc leads on user satisfaction with a 2.2-star rating across 37 reviews.
SpotSaaS Analysis
Teladoc1upHealth
The core difference between Teladoc and 1upHealth lies in their focus: Teladoc offers a broad network of physicians for general telemedicine needs, while 1upHealth emphasizes deep integration with electronic medical records (EMR) and practice management systems (PMS). Ideal buyers for Teladoc are large healthcare providers seeking extensive physician access, whereas 1upHealth is suited for those needing seamless telemedicine integration with existing healthcare systems.
- Best for large healthcare providers - Offers access to a wide network of board-certified physicians - Supports both acute and chronic care - Comprehensive telemedicine platform - Features video chat and prescription refills - Ideal for organizations needing broad physician access
- Best for large healthcare providers - Focuses on deep EMR and PMS integration - Provides HIPAA-compliant telemedicine - Ideal for medium to large healthcare providers - Enhances telemedicine with existing healthcare systems - Suitable for practice administrators needing seamless integration
Teladoc vs 1upHealth — at a glance
| Feature | Teladoc | 1upHealth |
|---|---|---|
| Rating | 2.2 / 5 | — |
| Reviews | 37 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Teladoc and 1upHealth
- Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.
Teladoc vs 1upHealth — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Teladoc: Best for large healthcare providers needing broad telemedicine physician access. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
Description | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Teladoc and 1upHealth Compare on Features?
Total Features | 5 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Teladoc and 1upHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Teladoc User Reviews & Rating Comparison
User Ratings | 2.2 (based on 37 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Teladoc or 1upHealth?
- Teladoc edges out the other on user ratings (2.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Teladoc and 1upHealth offer a free trial?
- Neither Teladoc nor 1upHealth currently lists a free trial.
- What is the starting price of Teladoc vs 1upHealth?
- Teladoc starts at Contact for pricing. 1upHealth starts at Contact for pricing.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
- What are the top alternatives to 1upHealth?
- Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.