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Tekmetric vs Shopmonkey Comparison

Last updated:

Tekmetric

4.9(82 reviews)

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer experience. Built by a former shop owner,…

Shopmonkey

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Shopmonkey is a cloud-based auto repair shop management software designed to help automotive businesses streamline operations, improve customer service, and boost profitability. Built for auto repair shops, tire shops, q…

Tekmetric leads on user satisfaction with a 4.9-star rating across 82 reviews.

Tekmetric vs Shopmonkey — at a glance

FeatureTekmetricShopmonkey
Rating4.9 / 5
Reviews82
Starting price$179 /month$179 /month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Repair SoftwareAuto Repair Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Tekmetric and Shopmonkey

  • Pricing: Tekmetric starts at $179 /month, while Shopmonkey starts at $179 /month.
  • Deployment: Tekmetric supports SaaS/Web/Cloud; Shopmonkey supports SaaS/Web/Cloud, Mobile - iOS.

Tekmetric vs Shopmonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Repair Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tekmetric - Auto Repair Software
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Talk to an expert
Shopmonkey - Auto Repair Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Tekmetric

Best for streamlined auto repair shop management with multi-location support.

Choose if
  • You operate a small to medium-sized auto repair shop or multi-location business.
  • You need a simple, efficient workflow to reduce vehicle estimate times.
  • You want integrated multi-shop management with real-time performance monitoring.
Consider alternatives if
  • Your business requires extensive customization for customer or fleet accounts.
  • You need advanced reporting and deep customization capabilities beyond standard features.

Shopmonkey

Best for

Large Enterprises, Medium Business, Small Business

Tekmetric typically suits Large Enterprises and Medium Business. Shopmonkey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer ... Read More about Tekmetric

Shopmonkey is a cloud-based auto repair shop management software designed to help automotive businesses streamline operations, improve customer service, and boost profitability. Built for ... Read More about Shopmonkey

Entry Level Pricing

  • Starts from $179 , yearly
  • Starts from $179 , yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

4.9

(82)

Best Company Size

10-200 employeesSmall to medium businesses
5–200 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Tekmetric

  • Streamlined Shop Operations: Tekmetric centralizes inspections, estimates, inventory, payments, and reporting in one easy-to-use platform, reducing administrative time and errors.
  • Seamless Industry Integrations: With 70+ integrations, Tekmetric connects directly to major parts suppliers and business tools, ensuring smooth and efficient workflows.
  • Multi-Shop Management Support: The platform enables owners to oversee multiple locations, monitor performance, and maintain consistent customer service across all branches.

Shopmonkey

  • All-in-One Operations Hub: Centralizes auto shop operations with workflows, invoicing, payments, and customer communication in one platform.
  • Enhanced Customer Experience: Boosts customer trust through digital inspections, transparent estimates, and seamless messaging.
  • Insightful Reporting and Profitability Tracking: Provides powerful reporting dashboards to improve decision-making and profitability tracking.
Best fit

Best fit

Tekmetric

  • 10–200 Employees
  • Automotive repair, Fleet management, Vehicle maintenance services
  • Auto Repair Shop Owners, Service Managers, Fleet Managers, Automotive Technicians, Operations Directors, Customer Service Managers

Shopmonkey

  • 5–200 Employees
  • Auto repair, tire shops, quick lube centers, heavy-duty truck repair, detailing and wrap services, RV repair, motorcycle repair, and fleet maintenance companies.
  • Shop owners, lead technicians, service managers, auto repair estimators, operations managers, customer service representatives, fleet managers, and franchise owners.
Watchouts

Reasons buyers look elsewhere

Tekmetric

  • Some users prefer platforms with more advanced accounting features integrated directly into the system rather than relying on third-party tools.
  • Businesses that require fully offline functionality may opt for alternatives that don’t depend on continuous internet connectivity.
  • Companies seeking extensive customization for niche workflows may choose competitors with greater flexibility in system configuration.

Shopmonkey

  • Some users prefer solutions with more specialized fleet management features, which Shopmonkey does not cover extensively.
  • Businesses may look for lower-cost alternatives if they require only basic invoicing and scheduling instead of a full-featured platform.
  • Competitors that offer offline access are sometimes favored in regions with inconsistent internet connectivity.

Software Demo

Demo

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How do Tekmetric and Shopmonkey Compare on Features?

Total Features

9 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Tekmetric and Shopmonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $179 , yearly
      • $179 , yearly

      Pricing Plans

      • START

        $199

        /month

        • Unlimited Repair Orders

        • Inventory & Vendor Management

        • Digital Vehicle Inspections

        Show more +

      • Grow

        $349

        /month

        • Everything in the Start Plan

        • Labor Guide

        • Maintenance Schedule

        Show more +

      • Scale

        $439

        /month

        • Everything in the Plan

        • Two-Way Texting

        • Real-Time Shop Dashboard

        Show more +

      • Browse all pricing plans
      • Basic Monkey

        $199

        /month

        • Includes the basics and more:

        • Unlimited Quotes & Invoices

        • Reports

        Show more +

      • Clever Monkey

        $324

        /month

        • Everything in Basic plus:

        • Digital Vehicle Inspections

        • Inventory Management

        Show more +

      • Genius Monkey

        $475

        /month

        • Everything in Clever plus:

        • Labor Guides

        • Diagrams & Procedures*

        Show more +

      • Browse all pricing plans

      Pricing Page

      Tekmetric pricing
      Shopmonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Tekmetric User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      154

      16

      2

      1

      0

      249

      58

      4

      3

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users consistently praise Tekmetric for its intuitive interface, efficient workflows, and responsive customer support, though some note limitations in customization and mobile usability.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow efficiency

      Common complaints

      • Limited customization
      • Mobile app frustrations

      What buyers like

      • Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
      • Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
      • The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.

      Common complaints

      • While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
      • Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
      • Being fully cloud-based, its performance relies heavily on reliable internet connectivity, which may be a limitation for shops in areas with poor service.

      Pros and Cons

      • Streamlined workflow significantly reduces estimation time

      • Excellent customer support with quick response times

      • User-friendly interface suitable for diverse technician experience levels

      • Limited customization options for customer accounts and fleet management

      • Reporting and customization features are less robust compared to competitors

      • Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.

      • Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.

      • The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.

      • While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.

      • Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      siriusXM

      siriusXM

      CARFAX

      CARFAX

      No Customers information available.

      Media and Screenshots

      Screenshots

      Tekmetric - Shop Management

      4 Screenshots

      Shopmonkey - Shop Management Software

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Tekmetric and Shopmonkey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Tekmetric or Shopmonkey?
      Tekmetric edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Tekmetric and Shopmonkey offer a free trial?
      Neither Tekmetric nor Shopmonkey currently lists a free trial.
      What is the starting price of Tekmetric vs Shopmonkey?
      Tekmetric starts at $179 /month. Shopmonkey starts at $179 /month.
      What are the top alternatives to Tekmetric?
      Top alternatives to Tekmetric include Shop-Ware, Shop Boss Pro, R.O. Writer, ShopController, Auto Repair Bill.
      What are the top alternatives to Shopmonkey?
      Top alternatives to Shopmonkey include Shop-Ware, Shop Boss Pro, Fullbay, Tekmetric, ShopController.

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