7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 1-10 out of 317
AU
Anonymous User
05/28/24
"Great product and modernizing the service station process"
What do you like best about Shopmonkey? Easy to use! Nice intuitive interface and fast. What do you dislike about Shopmonkey?
EF
Eric F
12/15/23
"Shopmonkey Software Review"
What do you like best about Shopmonkey? Shopmonkey is great at tracking technician time clocks, the reason we switched to Shopmonkey. What do you dislike about Shopmonkey?
AU
Anonymous User
12/14/23
"It helped our business to grow in revenue"
What do you like best about Shopmonkey? It streamlines the work flow thru the shop. What do you dislike about Shopmonkey?
KK
Kyle K
12/05/23
"Increase productivity, reduce redundancies!"
What do you like best about Shopmonkey? Having an all in one platform to create estimates, order parts, create appointments, seamless appointment reminders... the list is really quite long! This has allowed me to free up valuable time.
RL
Rachel L
11/30/23
"Excellent Program"
What do you like best about Shopmonkey? I've worked in the automotive service industry for over 20 years and have used countless shop programs. Shopmonkey has exceeded all expectations, it is extremely user friendly, it is a simplified system without missing any key components. Our clients love the viritual multipoint inspection report with pictures attached, the ease of use to authorize estimates and make online payments by text or email. The customer support team was wonderful at the time ...
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JG
Josh G
11/28/23
"Moderately Pleased"
What do you like best about Shopmonkey? The Shopmonkey screen is clean and easy to follow and most importantly it is a simple system that everyone in the shop can navigate.
PH
Pat H
11/28/23
"In the beginning the product was great but has been declining with downtime and function updates"
What do you like best about Shopmonkey? Training new employees and the ease of use What do you dislike about Shopmonkey?
KA
Kent A
11/27/23
"ShopMonkey is truly a game changer for us, the system is amazing and the support has been incredible"
What do you like best about Shopmonkey? Our operation and our needs are different than most shops that the ssystem is set up for, but through the support from Jessica and her knowledge and patience with us, we are getting things working smoothly and productive! Shopmonkey has all the fine tuning capabilities built right into it, to make any shop set up workable. Thank you for building a system that actually works for our always changing and cutomizing business.
SN
Sally N
11/27/23
"User friendly, Easy to use!"
What do you like best about Shopmonkey? Shopmonkey is very intuitive and easy to use!! What do you dislike about Shopmonkey?
JW
Joseph W
11/24/23
"Works great"
What do you like best about Shopmonkey? I like easy bookkeeping it has to offer. Great for billing, invoices and inventory. What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].