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TeamViewer vs NinjaOne vs ManageEngine RMM Central Comparison

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TeamViewer

3.9(12,204 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…

NinjaOne

4.7(423 reviews)

Starting at $1.50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.

TeamViewer vs NinjaOne vs ManageEngine RMM Central — at a glance

FeatureTeamViewerNinjaOneManageEngine RMM Central
Rating3.9 / 54.7 / 5
Reviews12,204423
Starting price$9 /month$1.50 /user/monthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
Integrations11+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between TeamViewer and NinjaOne

  • Pricing: TeamViewer starts at $9 /month, while NinjaOne starts at $1.50 /user/month.
  • Target audience: TeamViewer is built for Freelancers / Consultants and Large Enterprises, while NinjaOne targets Large Enterprises and Medium Business.
  • User satisfaction: NinjaOne scores higher with a 4.7-star average.
  • Deployment: TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare TeamViewer vs NinjaOne vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

TeamViewer
Talk to an expert
Talk to an expert
NinjaOne - Remote Monitoring and Management Software
Try for Free
Try for Free

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Biggest differences

Start here before you go deeper into features.

TeamViewer

Best for simple, reliable remote access and IT support across platforms.

Choose if
  • You need an easy-to-use remote access tool for IT support or remote work.
  • Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
  • You want robust security with end-to-end encryption and multi-factor authentication.
Consider alternatives if
  • You require extensive customization or advanced remote access features.
  • You need uninterrupted commercial use without risk of mistaken bans for personal use.

NinjaOne

Best for scalable, automated endpoint management in SMB and MSP environments.

Choose if
  • You need streamlined endpoint and IT infrastructure management from one dashboard.
  • You want effective automation to reduce manual IT workload and increase productivity.
  • You value free, unlimited onboarding, training, and customer support.
Consider alternatives if
  • Your environment relies heavily on Linux infrastructure requiring deep platform support.
  • You require extensive integrations with a wide variety of third-party software.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

TeamViewer: Best for simple, reliable remote access and IT support across platforms. NinjaOne: Best for scalable, automated endpoint management in SMB and MSP environments.

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $1.50 , monthly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesLarge enterprises
1-500 employeesMedium Business
Get pricing help
Try for Free

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

TeamViewer

  • Smooth Remote Access: With TeamViewer, you can easily connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without geographical constraints.
  • Security Features: Your data is protected with end-to-end encryption and multi-factor authentication, keeping sensitive information secure during remote sessions.
  • Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.

NinjaOne

  • Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
  • Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
  • Proactive Monitoring & Alerting: Using real-time data and alerting, NinjaOne lets users detect and address potential issues before they affect operations, reducing downtime and improving overall productivity.
Best fit

Best fit

TeamViewer

  • 10 to 500 employees
  • IT support, remote work solutions, education, healthcare, and manufacturing
  • IT support technicians, remote support agents, system administrators, and educators

NinjaOne

  • 1 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
  • IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
Watchouts

Reasons buyers look elsewhere

TeamViewer

  • Pricing exceeds budget for solo users and small teams needing only basic remote access — competitors like Chrome Remote Desktop and AnyDesk cost less
  • Lag and connection drops during sessions push users to alternatives with faster, more stable performance for critical work
  • Teams with strict compliance requirements (HIPAA, SOC 2) switch to alternatives offering end-to-end encryption and on-premises data storage

NinjaOne

  • Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
  • Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
  • Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.

Software Demo

Demo

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Step 1 of 4

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How do TeamViewer, NinjaOne and ManageEngine RMM Central Compare on Features?

Total Features

8 Features

44 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
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Compare TeamViewer, NinjaOne and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , yearly
        • $1.50 , monthly
        • Not Available

        Pricing Plans

        • Not Available
        • NinjaOne

          $1.50

          /user/month

          • Deploy agents monitor endpoints and automate maintenance

          • Cross-platform device control

          • Cloud and local backup add-ons available

          Show more +

        • Not Available

        Pricing Page

        TeamViewer pricing
        NinjaOne pricing
        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Try for Free

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        TeamViewer vs NinjaOne User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        10777

        233

        32

        27

        435

        850

        108

        5

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features.

        What buyers like

        • Ease of use
        • Reliable performance
        • Free personal use

        Common complaints

        • False commercial use detection
        • Limited advanced features

        Buyer sentiment

        Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability.

        What buyers like

        • Ease of use
        • Automation and task streamlining
        • Customer support and onboarding

        Common complaints

        • Limited Linux support
        • Issues with software updates and deployments

        No expert review available for this product

        Pros and Cons

        • Intuitive and easy-to-use interface suitable for all technical levels

        • Reliable and stable performance ensuring seamless remote connections

        • Free for personal use with generous features

        • Mistaken identification of personal use as commercial causing bans

        • Limited customization and advanced features for power users

        • Streamlined endpoint and IT infrastructure management from a single dashboard

        • Effective automation of routine and complex IT tasks reducing manual workload

        • Proactive real-time monitoring and alerting to minimize downtime

        • Steep learning curve for mastering the platform’s comprehensive features

        • Limited Linux resource support restricting full platform utilization

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used TeamViewer, NinjaOne, or ManageEngine RMM Central? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Siemens

        Siemens

        Coca-Cola

        Coca-Cola

        Airbus

        Airbus

        SiriusXM

        SiriusXM

        Nissan

        Nissan

        Time

        Time

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        screenshots

        13 Screenshots

        Review Patching Dashboard - NinjaOne

        4 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, TeamViewer or NinjaOne?
        NinjaOne edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do TeamViewer and NinjaOne offer a free trial?
        Yes, both TeamViewer and NinjaOne offer a free trial.
        What is the starting price of TeamViewer vs NinjaOne?
        TeamViewer starts at $9 /month. NinjaOne starts at $1.50 /user/month.
        What are the top alternatives to TeamViewer?
        Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.
        What are the top alternatives to NinjaOne?
        Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.