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Compare TalkDesk vs Zingtree vs Bright Pattern vs Nextiva

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Zingtree - Call Center Software
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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your ... Read More

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $8
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

7.3/10

9.2/10

User Ratings

4.5

(79)
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Software Demo

Demo

Zingtree has not given any software demo yet

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Features

Total Features

10 Features

2 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $85 , monthly
              • $8
              • Not Available
              Pricing Plans
              • Not Available
              • Not Available
              Pricing Pagetalkdesk pricingzingtree pricingbright-pattern pricing

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              2055

              Very Good

              718

              Good

              137

              Poor

              20

              Terible

              32

              No reviews available for the product

              Excellent

              80

              Very Good

              8

              Good

              6

              Poor

              1

              Terible

              0

              Expert's Review generated by AI

              Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

              No Expert ai Review available for the product

              Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more

              Pros and Cons
              • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

              • User-friendly interface with easy access and customization in reporting.

              • Quick and responsive technical support.

              • Effective monitoring of team performance and call metrics.

              • Newcomers may find the rich features overwhelming without proper guidance.

              • Limited advanced functionality due to a restricted selection in the Marketplace.

              • User-friendly program with easy setup and quick issue resolution by the support team.

              • Excellent support during and post-implementation, with a high level of investment and attention to detail.

              • Fantastic call center telephony system with a variety of options for managing customer contacts.

              • Great automation potential in voice and chat scenarios, offering high flexibility and control.

              • Limited integrations and customizations, making it complex for newcomers without adequate support.

              • Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              IBM

              IBM

              Peloton

              Peloton

              Stitch Fix

              Stitch Fix

              No Customers information available.

              Hitachi

              Hitachi

              Canary

              Canary

              melco

              melco

              Media and Screenshots

              Screenshots
              Zendesk Callbar

              5 Screenshots

              screenshots

              11 Screenshots

              Agent Desktop

              1 Screenshots

              Videos
              video-0

              3 Videos

              No videos available.

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Zingtree offers Free Trial, but TalkDesk does not.

              TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

              Zingtree is designed for Medium Business and Small Business.

              Pricing for TalkDesk Starts at $85/user/month when monthly whereas for Zingtree Starts at $8/Month.

              Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

              Some top alternatives to Zingtree includes Nextiva, Dialer360, Call Center Studio, TelebuHub, Truly, Aircall, Ozonetel CloudAgent, ice Contact Center, ipSCAPE and LeadDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].