Swell vs Mention Comparison
Swell
Starting at $199 /Month
- Free Trial
- Large Enterprises
- Medium Business
Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management…
Mention
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…
Mention leads on user satisfaction with a 4.2-star rating across 2,827 reviews.
Swell vs Mention — at a glance
| Feature | Swell | Mention |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | — | 2,827 |
| Starting price | $199 /Month | $24 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep) |
| Certifications | — | GDPR |
| Data residency | — | US |
Key differences between Swell and Mention
- Pricing: Swell starts at $199 /Month, while Mention starts at $24 /Month.
- Deployment: Swell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Swell vs Mention — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for streamlined brand mention tracking and social media engagement monitoring.
- You need quick, accurate tracking of brand mentions across multiple platforms.
- Your marketing or customer support team requires automated alerts for social chatter.
- You want an intuitive interface that simplifies social media engagement monitoring.
- Your organization requires extensive social media platform coverage beyond Mention’s scope.
- You need highly customizable, enterprise-grade analytics workflows and responsive support.
Swell typically suits Large Enterprises and Medium Business. Mention tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More about Swell | Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Swell and Mention Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Swell and Mention on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | — | 🇺🇸 US |
Swell User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | No expert review available for this product | Buyer sentiment Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots |  6 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
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Related Blogs and Articles for Reputation Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Swell or Mention?
- Mention edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Swell and Mention offer a free trial?
- Yes, both Swell and Mention offer a free trial.
- What is the starting price of Swell vs Mention?
- Swell starts at $199 /Month. Mention starts at $24 /Month.
- What are the top alternatives to Swell?
- Top alternatives to Swell include Chekkit, Mention, Broadly, ChatMeter, FreshReview.
- What are the top alternatives to Mention?
- Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.