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SurveyPro vs Zonka Feedback Comparison

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SurveyPro

4.2(320 reviews)

Starting at $1,295 one time license

  • Free Trial
  • Small Business
  • Medium Business

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes…

Zonka Feedback

5.0(37 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

Zonka Feedback leads on user satisfaction with a 5.0-star rating across 37 reviews.

SurveyPro vs Zonka Feedback — at a glance

FeatureSurveyProZonka Feedback
Rating4.2 / 55.0 / 5
Reviews32037
Starting price$1,295 one time license$24 /Month
Free trial Yes Yes
Free version No No
Best forSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobal

Key differences between SurveyPro and Zonka Feedback

  • Pricing: SurveyPro starts at $1,295 one time license, while Zonka Feedback starts at $24 /Month.
  • Target audience: SurveyPro is built for Small Business and Medium Business, while Zonka Feedback targets Large Enterprises and Medium Business.
  • User satisfaction: Zonka Feedback scores higher with a 5.0-star average.

SurveyPro vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyPro - Survey/ User Feedback Software
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Talk to an expert
Zonka Feedback - NPS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

SurveyPro

Best for

Small Business, Medium Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyPro typically suits Small Business and Medium Business. Zonka Feedback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and ... Read More about SurveyPro

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $1,295
  • Starts from $24 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.95

(37)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

No software demo available

SurveyPro has not given any software demo yet

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How do SurveyPro and Zonka Feedback Compare on Features?

Total Features

12 Features

28 Features

Unique Features

No unique features

No unique features

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Compare SurveyPro and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1,295
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      SurveyPro pricing
      Zonka Feedback pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      SurveyPro User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 320 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 320 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Advanced reporting tools
      • Customizable templates

      Common complaints

      • Limited offline capabilities
      • May require training
      • Basic analytics features

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Intuitive design enhances user experience.

      • Robust reporting tools provide valuable insights.

      • Flexible distribution options cater to diverse needs.

      • May require initial setup time.

      • Limited features for complex surveys.

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveyPro or Zonka Feedback? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to SurveyPro and Zonka Feedback in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyPro or Zonka Feedback?
      Zonka Feedback edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyPro and Zonka Feedback offer a free trial?
      Yes, both SurveyPro and Zonka Feedback offer a free trial.
      What is the starting price of SurveyPro vs Zonka Feedback?
      SurveyPro starts at $1,295 one time license. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to SurveyPro?
      Top alternatives to SurveyPro include SurveyMonkey, Checkbox Survey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.