SurveyMonkey vs Zoho Survey Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
Zoho Survey
Starting at $25 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…
Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.
SpotSaaS Analysis
SurveyMonkeyZoho Survey
The core difference between SurveyMonkey and Zoho Survey lies in SurveyMonkey's focus on customizable surveys with multiple distribution methods, while Zoho Survey offers an all-in-one solution for survey creation and feedback collection. Ideal buyers for SurveyMonkey are teams needing quick and flexible survey options, whereas Zoho Survey is best suited for those looking for an integrated platform for all survey-related tasks.
- Best for customizable surveys - Offers multiple distribution methods - User-friendly interface - Suitable for both small and large businesses - Ideal for market and employee research - Price: $25
- Best for all-in-one survey solutions - Integrated survey creation and analysis - Simple and easy-to-use platform - Designed for small to medium businesses - Supports customer, market, and employee surveys - Price: $25
SurveyMonkey vs Zoho Survey — at a glance
| Feature | SurveyMonkey | Zoho Survey |
|---|---|---|
| Rating | 4.1 / 5 | 4.4 / 5 |
| Reviews | 28,818 | 1,156 |
| Starting price | $25 /User/Month | $25 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between SurveyMonkey and Zoho Survey
- Pricing: SurveyMonkey starts at $25 /User/Month, while Zoho Survey starts at $25 /Month.
- User satisfaction: Zoho Survey scores higher with a 4.4-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SurveyMonkey vs Zoho Survey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for simple, all-in-one survey creation and multi-channel feedback collection.
- You need an easy-to-use platform for customer, market, or employee surveys.
- Your team requires integrated survey creation, publishing, and analysis in one tool.
- You are a small or medium business seeking straightforward feedback collection without complex setup.
- You require highly advanced survey customization beyond basic templates and logic.
- Your enterprise demands deep integrations with complex workflows and extensive analytics.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and Zoho Survey Compare on Features?
Total Features | 16 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and Zoho Survey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | 4.4 (based on 1156 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Cisco  Box  intuit |  Zoho Survey_customers_0  Zoho Survey_customers_1  Zoho Survey_customers_2 |
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Media and Screenshots
Screenshots |  5 Screenshots |  6 Screenshots |
|---|---|---|
Videos |  6 Videos |  2 Videos |
Top Alternatives to SurveyMonkey and Zoho Survey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or Zoho Survey?
- Zoho Survey edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and Zoho Survey offer a free trial?
- Yes, both SurveyMonkey and Zoho Survey offer a free trial.
- What is the starting price of SurveyMonkey vs Zoho Survey?
- SurveyMonkey starts at $25 /User/Month. Zoho Survey starts at $25 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Zoho Survey?
- Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.