SurveyMonkey vs UserLoop Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
UserLoop
Starting at $29 /Month
- Large Enterprises
- Medium Business
UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding with numerous survey formats acce…
SurveyMonkey leads on user satisfaction with a 4.1-star rating across 28,818 reviews.
SurveyMonkey vs UserLoop — at a glance
| Feature | SurveyMonkey | UserLoop |
|---|---|---|
| Rating | 4.1 / 5 | — |
| Reviews | 28,818 | — |
| Starting price | $25 /User/Month | $29 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US |
Key differences between SurveyMonkey and UserLoop
- Pricing: SurveyMonkey starts at $25 /User/Month, while UserLoop starts at $29 /Month.
- Free trial: SurveyMonkey offers a free trial; UserLoop does not.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while UserLoop targets Large Enterprises and Medium Business.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserLoop supports SaaS/Web/Cloud.
SurveyMonkey vs UserLoop — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Large Enterprises, Medium Business, Small Business
SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. UserLoop tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding ... Read More about UserLoop |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and UserLoop Compare on Features?
Total Features | 16 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and UserLoop on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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List of Customers
Customers |  Cisco  Box  intuit | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  6 Videos |  1 Videos |
Top Alternatives to SurveyMonkey and UserLoop in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or UserLoop?
- SurveyMonkey edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and UserLoop offer a free trial?
- SurveyMonkey offers a free trial. UserLoop does not.
- What is the starting price of SurveyMonkey vs UserLoop?
- SurveyMonkey starts at $25 /User/Month. UserLoop starts at $29 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to UserLoop?
- Top alternatives to UserLoop include SurveyMonkey, SurveySparrow, GetFeedback, Couchsurvey, SurveyRock.