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SurveyMonkey vs SurveySparrow Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.

SurveyMonkey vs SurveySparrow — at a glance

FeatureSurveyMonkeySurveySparrow
Rating4.1 / 54.5 / 5
Reviews28,8182,274
Starting price$25 /User/Month$19 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between SurveyMonkey and SurveySparrow

  • Pricing: SurveyMonkey starts at $25 /User/Month, while SurveySparrow starts at $19 /Month.
  • User satisfaction: SurveySparrow scores higher with a 4.5-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveyMonkey vs SurveySparrow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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Talk to an expert
SurveySparrow - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

SurveyMonkey: Best for easy, customizable surveys in market and employee research. SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Entry Level Pricing

  • Starts from $25
  • Starts from $19

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do SurveyMonkey and SurveySparrow Compare on Features?

Total Features

16 Features

28 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and SurveySparrow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $19

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      SurveySparrow pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 28818 reviews)

      4.5

      (based on 2274 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Conditional Formatting

      8 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      6 Videos

      Top Alternatives to SurveyMonkey and SurveySparrow in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or SurveySparrow?
      SurveySparrow edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and SurveySparrow offer a free trial?
      Yes, both SurveyMonkey and SurveySparrow offer a free trial.
      What is the starting price of SurveyMonkey vs SurveySparrow?
      SurveyMonkey starts at $25 /User/Month. SurveySparrow starts at $19 /Month.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.

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