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SurveyMonkey vs QuestionPro vs SurveyMethods Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

SurveyMethods

4.4(65 reviews)

Starting at $12 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by design professionals for business…

QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.

SurveyMonkey vs QuestionPro vs SurveyMethods — at a glance

FeatureSurveyMonkeyQuestionProSurveyMethods
Rating4.1 / 54.3 / 54.4 / 5
Reviews28,81880565
Starting price$25 /User/Month$129 /Month$12 /Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between SurveyMonkey and QuestionPro

  • Pricing: SurveyMonkey starts at $25 /User/Month, while QuestionPro starts at $129 /Month.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while QuestionPro targets Large Enterprises and Medium Business.
  • User satisfaction: QuestionPro scores higher with a 4.3-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SurveyMonkey vs QuestionPro vs SurveyMethods — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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QuestionPro - Survey/ User Feedback Software
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Talk to an expert
SurveyMethods - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

SurveyMethods

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

SurveyMonkey: Best for easy, customizable surveys in market and employee research. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by ... Read More about SurveyMethods

Entry Level Pricing

  • Starts from $25
  • Starts from $129
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

9.3/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.4

(65)

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
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Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyMonkey, QuestionPro and SurveyMethods Compare on Features?

Total Features

16 Features

16 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare SurveyMonkey, QuestionPro and SurveyMethods on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $129
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Basic

          • Unlimited Surveys

          • 20 Questions/Survey

          • 500 Responses/Month

          Show more +

        • Advanced

          • Includes features of Basic plan, plus

          • Unlimited Questions

          • Unlimited Responses

          Show more +

        • Professional

          • Includes features of Advanced plan, plus

          • Advanced Field-Based Logic

          • Survey Quotas

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyMonkey pricing
        QuestionPro pricing
        SurveyMethods pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        SurveyMonkey vs QuestionPro User Reviews & Rating Comparison

        User Ratings

        4.1

        (based on 28818 reviews)

        4.3

        (based on 805 reviews)

        4.4

        (based on 65 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Survey customization
        • Distribution options

        Common complaints

        • Pricing complexity
        • Limited advanced analytics

        Buyer sentiment

        Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

        What buyers like

        • Feature completeness
        • Data visualization and reporting
        • Ease of publishing and exporting results

        Common complaints

        • Pricing opacity
        • Steep learning curve

        Buyer sentiment

        Buyer sentiment is positive across 65 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface
        • Cloud-based accessibility
        • Customizable survey templates

        Common complaints

        • Limited advanced features
        • Can be expensive for larger teams
        • Basic reporting options

        Pros and Cons

        • Easy to create and customize surveys

        • Multiple distribution options including embedding and email

        • Widely recognized and trusted platform with extensive user base

        • Limited advanced analytics in basic plans

        • Pricing can be unclear due to quotation-based options

        • Comprehensive survey creation and administration tools

        • Robust data analysis and charting capabilities

        • Ability to publish and export findings easily

        • Pricing details are not fully transparent and may require sales contact

        • Some users report a learning curve due to feature richness

        • Highly accessible from any device, enhancing usability.

        • Offers customizable templates to fit various needs.

        • Real-time analytics provide immediate insights.

        • May lack advanced features for complex surveys.

        • Pricing can escalate with team size.

        List of Customers

        Customers

        Cisco

        Cisco

        Box

        Box

        intuit

        intuit

        Amazon

        Amazon

        Microsoft

        Microsoft

        Google

        Google

        Accenture

        Accenture

        University of Melbourne

        University of Melbourne

        CDC

        CDC

        Media and Screenshots

        Screenshots

        SurveyMonkey screenshot

        5 Screenshots

        QuestionPro screenshot

        7 Screenshots

        No screenshots available.

        Videos

        video-0

        6 Videos

        video-0

        4 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyMonkey or QuestionPro?
        QuestionPro edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyMonkey and QuestionPro offer a free trial?
        Yes, both SurveyMonkey and QuestionPro offer a free trial.
        What is the starting price of SurveyMonkey vs QuestionPro?
        SurveyMonkey starts at $25 /User/Month. QuestionPro starts at $129 /Month.
        What are the top alternatives to SurveyMonkey?
        Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
        What are the top alternatives to QuestionPro?
        Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.

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