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SurveyMonkey vs QuestionPro Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.

SpotSaaS Analysis

SurveyMonkeyQuestionPro

The core difference between SurveyMonkey and QuestionPro lies in their target users and feature sets; SurveyMonkey is ideal for those seeking a straightforward and customizable survey tool, while QuestionPro caters to mid-to-large teams needing extensive survey management and analysis capabilities. SurveyMonkey is best for small businesses and large enterprises looking for simplicity, whereas QuestionPro is suited for organizations with 51 or more employees that require comprehensive survey solutions.

- Best for easy and customizable surveys - Suitable for market and employee research - Ideal for small businesses and large enterprises - Offers multiple distribution methods - User-friendly interface - Price: $25

- Best for comprehensive survey and analysis tools - Designed for mid-to-large teams - Provides end-to-end survey management - Features robust data analysis capabilities - Offers customizable charting options - Price: $129

SurveyMonkey vs QuestionPro — at a glance

FeatureSurveyMonkeyQuestionPro
Rating4.1 / 54.3 / 5
Reviews28,818805
Starting price$25 /User/Month$129 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between SurveyMonkey and QuestionPro

  • Pricing: SurveyMonkey starts at $25 /User/Month, while QuestionPro starts at $129 /Month.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while QuestionPro targets Large Enterprises and Medium Business.
  • User satisfaction: QuestionPro scores higher with a 4.3-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveyMonkey vs QuestionPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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QuestionPro - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

SurveyMonkey: Best for easy, customizable surveys in market and employee research. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Entry Level Pricing

  • Starts from $25
  • Starts from $129

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
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Software Demo

Demo

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How do SurveyMonkey and QuestionPro Compare on Features?

Total Features

16 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveyMonkey and QuestionPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $129

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      QuestionPro pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 28818 reviews)

      4.3

      (based on 805 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      QuestionPro screenshot

      7 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      4 Videos

      Top Alternatives to SurveyMonkey and QuestionPro in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or QuestionPro?
      QuestionPro edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and QuestionPro offer a free trial?
      Yes, both SurveyMonkey and QuestionPro offer a free trial.
      What is the starting price of SurveyMonkey vs QuestionPro?
      SurveyMonkey starts at $25 /User/Month. QuestionPro starts at $129 /Month.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.

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