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SurveyLab vs SurveyLegend vs Zonka Feedback Comparison

Last updated:

SurveyLab

4.8(99 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…

SurveyLegend

4.5(1,192 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.

SpotSaaS Analysis

SurveyLabSurveyLegendZonka Feedback

The core difference between SurveyLab and SurveyLegend lies in SurveyLab's focus on NPS measurement and multi-channel feedback collection, while SurveyLegend emphasizes visually engaging surveys that require no technical skills. Ideal buyers for SurveyLab are small to medium businesses seeking straightforward survey creation, whereas SurveyLegend is best suited for those looking to enhance respondent engagement through interactive design.

- Best for small to medium businesses - Focuses on measuring NPS - Offers simple, intuitive survey creation - Features drag-and-drop question types - Supports multi-channel customer feedback - Quick and easy setup

- Best for small to medium businesses - Creates visually engaging surveys - Requires no technical skills - Ideal for customer feedback and market research - Includes interactive survey elements - Priced at $15

SurveyLab vs SurveyLegend vs Zonka Feedback — at a glance

FeatureSurveyLabSurveyLegendZonka Feedback
Rating4.8 / 54.5 / 54.7 / 5
Reviews991,192130
Starting priceContact for pricing$15 /Month$24 /Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobalGlobal

Key differences between SurveyLab and SurveyLegend

  • Pricing: SurveyLegend starts at $15 /Month. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; SurveyLegend does not.
  • Target audience: SurveyLab is built for Freelancers / Consultants and Large Enterprises, while SurveyLegend targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyLegend supports SaaS/Web/Cloud.

Compare SurveyLab vs SurveyLegend vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyLab
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SurveyLegend - NPS Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

SurveyLegend

Best for creating visually engaging surveys quickly without technical skills.

Choose if
  • You need an easy-to-use tool for customer feedback and market research surveys.
  • Your team values interactive survey elements to boost respondent engagement.
  • You want real-time analytics for immediate insights during survey collection.
Consider alternatives if
  • You require advanced survey analytics without paying for premium features.
  • Your team needs extensive customization beyond standard interactive elements.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys. SurveyLegend: Best for creating visually engaging surveys quickly without technical skills.

Description

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(99)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyLegend has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyLab, SurveyLegend and Zonka Feedback Compare on Features?

Total Features

0 Features

0 Features

28 Features

Unique Features

No features

No features

No unique features

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Compare SurveyLab, SurveyLegend and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15 , Billed Yearly
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyLab pricing
        SurveyLegend pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        SurveyLab vs SurveyLegend User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        32

        6

        0

        0

        0

        203

        89

        12

        4

        2

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

        What buyers like

        • Ease of use
        • Multi-channel response collection
        • Customer support responsiveness

        Common complaints

        • Slow loading times
        • Complex navigation

        Buyer sentiment

        Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues.

        What buyers like

        • Ease of use
        • Customization options
        • Real-time analytics

        Common complaints

        • Limited free features
        • Technical glitches during survey creation

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Intuitive and easy-to-use interface for quick survey creation

        • Multiple channels for gathering customer responses

        • Responsive and helpful customer support

        • Sluggish loading times reported by some users

        • Limited payment options for certain services like sampling

        • Easy to use interface suitable for non-technical users

        • Variety of question types and interactive elements for customization

        • Real-time statistics and data analytics for immediate insights

        • Limited features and functionalities in the free version

        • Challenges with viewing and exporting full survey results without paid subscription

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        screenshots

        6 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyLab or SurveyLegend?
        SurveyLab edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyLab and SurveyLegend offer a free trial?
        SurveyLab offers a free trial. SurveyLegend does not.
        What is the starting price of SurveyLab vs SurveyLegend?
        SurveyLab starts at Contact for pricing. SurveyLegend starts at $15 /Month.
        What are the top alternatives to SurveyLab?
        Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.
        What are the top alternatives to SurveyLegend?
        Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.

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