SurveyLab vs CIOPulse vs Zonka Feedback Comparison
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…
CIOPulse
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate modules or bundled together in the…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.
SpotSaaS Analysis
SurveyLabCIOPulseZonka Feedback
The core difference between SurveyLab and CIOPulse is that SurveyLab specializes in providing simple and intuitive survey tools tailored for small to medium businesses, while CIOPulse lacks specific details about its offerings and target audience. Ideal buyers for SurveyLab are small to medium businesses looking for easy survey creation and multi-channel feedback collection, whereas CIOPulse may appeal to organizations seeking a more comprehensive or unspecified solution.
Who should pick which
- Best for small to medium businesses measuring NPS:
- Simple, intuitive surveys with drag-and-drop features:
- Quick and easy survey creation process:
- Multi-channel customer response collection:
- Ideal for teams prioritizing user-friendly tools:
- Focused on enhancing customer feedback strategies:
- Specific offerings and target audience not detailed:
- Potentially appeals to organizations needing comprehensive solutions:
- Lacks defined features or pricing information:
- No clear indication of company size suitability:
- Unspecified benefits or use cases:
- May require further research for informed decision-making:
SurveyLab vs CIOPulse vs Zonka Feedback — at a glance
| Feature | SurveyLab | CIOPulse | Zonka Feedback |
|---|---|---|---|
| Rating | 4.8 / 5 | — | 4.7 / 5 |
| Reviews | 99 | — | 130 |
| Starting price | Contact for pricing | Contact for pricing | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | — | GDPR |
| Data residency | US | US | Global |
Key differences between SurveyLab and CIOPulse
- Free trial: SurveyLab offers a free trial; CIOPulse does not.
- Target audience: SurveyLab is built for Freelancers / Consultants and Large Enterprises, while CIOPulse targets Large Enterprises and Medium Business.
- Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CIOPulse supports SaaS/Web/Cloud.
Compare SurveyLab vs CIOPulse vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Large Enterprises, Medium Business, Small Business
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
SurveyLab typically suits Freelancers / Consultants and Large Enterprises. CIOPulse tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab | CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate ... Read More about CIOPulse | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | Not Available | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  CIOPulse has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do SurveyLab, CIOPulse and Zonka Feedback Compare on Features?
Total Features | 0 Features | 0 Features | 28 Features |
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Unique Features | No features | No features | No unique features |
Get Quote | Get Quote |
Compare SurveyLab, CIOPulse and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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GDPR | — | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SurveyLab vs CIOPulse User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyLab or CIOPulse?
- SurveyLab edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyLab and CIOPulse offer a free trial?
- SurveyLab offers a free trial. CIOPulse does not.
- What is the starting price of SurveyLab vs CIOPulse?
- SurveyLab starts at Contact for pricing. CIOPulse starts at Contact for pricing.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.
- What are the top alternatives to CIOPulse?
- Top alternatives to CIOPulse include Zonka Feedback, Emojics, Startquestion, Customer.guru, SatisMeter.