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Surveyface vs Customer Thermometer Comparison

Last updated:

Surveyface

4.6(73 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questi…

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

Surveyface leads on user satisfaction with a 4.6-star rating across 73 reviews.

Surveyface vs Customer Thermometer — at a glance

FeatureSurveyfaceCustomer Thermometer
Rating4.6 / 53.7 / 5
Reviews7341
Starting priceContact for pricing$29 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API—Available
Support modesOnlineBusiness Hours, Online
Certifications——
Data residencyGlobalUS

Key differences between Surveyface and Customer Thermometer

  • Pricing: Customer Thermometer starts at $29 /Month. Surveyface pricing is not publicly listed.
  • Target audience: Surveyface is built for Large Enterprises and Medium Business, while Customer Thermometer targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Surveyface scores higher with a 4.6-star average.
  • Deployment: Surveyface supports SaaS/Web/Cloud; Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Surveyface vs Customer Thermometer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Surveyface - Survey/ User Feedback Software
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Customer Thermometer - Survey/ User Feedback Software
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Surveyface vs Customer Thermometer: Biggest differences

Start here before you go deeper into features.

Surveyface

Best for

Large Enterprises, Medium Business, Small Business

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Surveyface typically suits Large Enterprises and Medium Business. Customer Thermometer tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback ... Read More about Surveyface

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.6

(73)

3.7

(41)
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Get pricing help

Software Demo

Demo

No software demo available

Surveyface has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Surveyface and Customer Thermometer Compare on Features?

Total Features

11 Features

9 Features

Unique Features

No unique features

No unique features

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Compare Surveyface and Customer Thermometer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Customer Thermometer pricing

      Surveyface vs Customer Thermometer: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Surveyface vs Customer Thermometer Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Surveyface User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 73 reviews)

      3.7

      (based on 41 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 73 reviews, with consistently positive feedback.

      What buyers like

      • Lightweight software
      • Flexible feedback management
      • Incentive options for participants

      Common complaints

      • Limited advanced features
      • Basic reporting capabilities
      • Not suitable for large-scale surveys

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Pros and Cons

      • Offers a free solution for feedback collection.

      • Lightweight and easy to use.

      • Provides incentives to encourage participation.

      • Advanced features are not available.

      • Reporting capabilities are quite basic.

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      Used Surveyface or Customer Thermometer? Tell buyers what actually differs.

      Surveyface and Customer Thermometer Customers

      Customers

      No Customers information available.

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      Media and Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Surveyface and Customer Thermometer in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Surveyface or Customer Thermometer?
      Surveyface edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Surveyface and Customer Thermometer offer a free trial?
      Neither Surveyface nor Customer Thermometer currently lists a free trial.
      What is the starting price of Surveyface vs Customer Thermometer?
      Surveyface starts at Contact for pricing. Customer Thermometer starts at $29 /Month.
      What are the top alternatives to Surveyface?
      Top alternatives to Surveyface include SurveyMethods, ArcGIS Survey123, SoGoSurvey, Spark Chart, Snap Surveys.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.